• New installation Deepin DE, Dell 7577 freezing up, troubleshooting


    Hi, long time Linux user but new Arch user, coming from Debian based installations and scratching my head since I have much to learn with how things are done in Arch based land. I really like what I see but a fresh installation my computer is freezing up on me and I am trying to pin point the issue. My initial thought was to jump in the logs but not much in var/log and I think I am supposed to be using journalctl which I need to read up on.

    My symptoms are that the screen stays on but none of the keys are working, even sound freezes, just keeps stuttering. Trying to open a console window via keyboard doesnt work and the only key that appear to keep working is the backlit keyboard key. I have not tried to SSH into and have that on the list to do, any other advice on where to look for the possible issue?

    Hardware wise its a Dell 7577 with mostly intel setup, i7-7700 cpu, 16G ram, and nvidia GTX1060 with intel integrated. On installation I did select to install the nvidia drivers but need to check and see which one is being used. Currently using the Deepin DE. This is new hardware so I need to run some hardware diagnostics and make sure that I do not have any hardware issues but I did use it with windows for getting setup etc and never had the issue.

    Any suggestions on where to go let me know, I haven’t had this issue with my old laptop running debian based stuff in a long time so I am a little rusty with my troubleshooting. On the positive side I really like what I see so far just need to get things stable. 🙂

    Thanks in advance.

  • @bishoptf said in New installation Deepin DE, Dell 7577 freezing up, troubleshooting:

    nvidia GTX1060 with intel integrated

    https://forum.antergos.com/topic/9778/bumblebee-for-nvidia-black-screen/7

    But bumblebee howto says do not install nvidia driver during install…

    I would take a look if you can choose only using one card inside BIOS, or try if you can get bumblebee installed…

    As system getting confused without any configuration…

    [updates once a week] = [90% less problems]
    antergos:_rescue
    how to add system logs:
    wget http://bit.ly/2GCG9k2 && sh 2GCG9k2
    :handshake: donate antergos

  • Following up on this, I should have posted something on friday but have been cough playing to much. I still need to do some more definitive testing but I blacklisted the nouveau driver and things got lots better. I also turned off speedshift in the bios and that might have also helped, I need to do some more research on that one but blacklisting the driver made the biggest difference and things are much more stable, been running almost three days straight.

    I will follow up if I find some more nuances with the Dell 7577, I’d like to undervolt my CPU to peel off some CPU heat but need to do a bunch more reading on that one.

    Hope this helps someone 🙂

installation279 deepin58 dell27 75771 Posts 3Views 285
Log in to reply
Bloom Email Optin Plugin

Looks like your connection to Antergos Community Forum was lost, please wait while we try to reconnect.