• Notebook Dell lag/Freeze system when Adjusting Brigthness


    In my laptop dell (Inspiron 13 7000) Im getting problems when adjusting Screen Brightness. When Im running Live with Gnome it works perfecly (quickly), but when I install it doesnt, system uses 100% of CPU for a while, everything becomes Slow. Yesterday I was trying Manjaro, and I tested with all kernels available in Manjaro Settings. Same problem... I tryied Condres OS too, Same problem. (Live ok, after install slow) So I choosed Install Arch Linux, I just installed it, and Gnome Its working perfectly, I need help to fix that problem.
    I`m Using Gnome 3.26.2
    At Arch Linux it works fast at Xorg and Wayland. so I have no ideia how to fix that. I want back to use Antergos. What should I do to fix that?

  • well, after installing some applications even in arch linux the problem is back. Does someone which application could cause it? I do not want to reinstall everything again, if I would know which one is, is better to use Antergos the installation is faster

  • Was that machine with windows pre-installed and working ?

    Sounds like a driver problem. Post the result of this command :

    lspci -v
    

    Open a terminal and type : top

    Open your file editor and look at /home/you/.local/share/xorg/Xorg.0.log

    While playing with the brigthness buttons look at what is going on in “top” and if Xorg.0.log in spamming errors. Then report it here.

  • @sushi Sorry for the late to answer, I was in a travel and now I installed Antergos again.
    the output of lspci -v is:

    00:00.0 Host bridge: Intel Corporation Broadwell-U Host Bridge -OPI (rev 09)
    Subsystem: Dell Broadwell-U Host Bridge -OPI
    Flags: bus master, fast devsel, latency 0
    Capabilities: [e0] Vendor Specific Information: Len=0c <?>
    Kernel driver in use: bdw_uncore

    00:02.0 VGA compatible controller: Intel Corporation HD Graphics 5500 (rev 09) (prog-if 00 [VGA controller])
    Subsystem: Dell HD Graphics 5500
    Flags: bus master, fast devsel, latency 0, IRQ 48
    Memory at c0000000 (64-bit, non-prefetchable) [size=16M]
    Memory at b0000000 (64-bit, prefetchable) [size=256M]
    I/O ports at 3000 [size=64]
    [virtual] Expansion ROM at 000c0000 [disabled] [size=128K]
    Capabilities: [90] MSI: Enable+ Count=1/1 Maskable- 64bit-
    Capabilities: [d0] Power Management version 2
    Capabilities: [a4] PCI Advanced Features
    Kernel driver in use: i915
    Kernel modules: i915

    00:03.0 Audio device: Intel Corporation Broadwell-U Audio Controller (rev 09)
    Subsystem: Dell Broadwell-U Audio Controller
    Flags: bus master, fast devsel, latency 0, IRQ 61
    Memory at c1118000 (64-bit, non-prefetchable) [size=16K]
    Capabilities: [50] Power Management version 2
    Capabilities: [60] MSI: Enable+ Count=1/1 Maskable- 64bit-
    Capabilities: [70] Express Root Complex Integrated Endpoint, MSI 00
    Kernel driver in use: snd_hda_intel
    Kernel modules: snd_hda_intel

    00:04.0 Signal processing controller: Intel Corporation Broadwell-U Processor Thermal Subsystem (rev 09)
    Subsystem: Dell Broadwell-U Processor Thermal Subsystem
    Flags: bus master, fast devsel, latency 0, IRQ 16
    Memory at c1110000 (64-bit, non-prefetchable) [size=32K]
    Capabilities: [90] MSI: Enable- Count=1/1 Maskable- 64bit-
    Capabilities: [d0] Power Management version 3
    Capabilities: [e0] Vendor Specific Information: Len=0c <?>
    Kernel driver in use: proc_thermal
    Kernel modules: processor_thermal_device

    00:14.0 USB controller: Intel Corporation Wildcat Point-LP USB xHCI Controller (rev 03) (prog-if 30 [XHCI])
    Subsystem: Dell Wildcat Point-LP USB xHCI Controller
    Flags: bus master, medium devsel, latency 0, IRQ 43
    Memory at c1100000 (64-bit, non-prefetchable) [size=64K]
    Capabilities: [70] Power Management version 2
    Capabilities: [80] MSI: Enable+ Count=1/8 Maskable- 64bit+
    Kernel driver in use: xhci_hcd
    Kernel modules: xhci_pci

    00:16.0 Communication controller: Intel Corporation Wildcat Point-LP MEI Controller #1 (rev 03)
    Subsystem: Dell Wildcat Point-LP MEI Controller
    Flags: bus master, fast devsel, latency 0, IRQ 45
    Memory at c1121000 (64-bit, non-prefetchable) [size=32]
    Capabilities: [50] Power Management version 3
    Capabilities: [8c] MSI: Enable+ Count=1/1 Maskable- 64bit+
    Kernel driver in use: mei_me
    Kernel modules: mei_me

    00:1b.0 Audio device: Intel Corporation Wildcat Point-LP High Definition Audio Controller (rev 03)
    Subsystem: Dell Wildcat Point-LP High Definition Audio Controller
    Flags: bus master, fast devsel, latency 64, IRQ 46
    Memory at c111c000 (64-bit, non-prefetchable) [size=16K]
    Capabilities: [50] Power Management version 3
    Capabilities: [60] MSI: Enable+ Count=1/1 Maskable- 64bit+
    Kernel driver in use: snd_hda_intel
    Kernel modules: snd_hda_intel

    00:1c.0 PCI bridge: Intel Corporation Wildcat Point-LP PCI Express Root Port #3 (rev e3) (prog-if 00 [Normal decode])
    Flags: bus master, fast devsel, latency 0, IRQ 42
    Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
    I/O behind bridge: None
    Memory behind bridge: c1000000-c10fffff [size=1M]
    Prefetchable memory behind bridge: None
    Capabilities: [40] Express Root Port (Slot+), MSI 00
    Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
    Capabilities: [90] Subsystem: Dell Wildcat Point-LP PCI Express Root Port
    Capabilities: [a0] Power Management version 3
    Capabilities: [100] #00
    Capabilities: [200] L1 PM Substates
    Kernel driver in use: pcieport
    Kernel modules: shpchp

    00:1d.0 USB controller: Intel Corporation Wildcat Point-LP USB EHCI Controller (rev 03) (prog-if 20 [EHCI])
    Subsystem: Dell Wildcat Point-LP USB EHCI Controller
    Flags: bus master, medium devsel, latency 0, IRQ 23
    Memory at c1125000 (32-bit, non-prefetchable) [size=1K]
    Capabilities: [50] Power Management version 3
    Capabilities: [58] Debug port: BAR=1 offset=00a0
    Capabilities: [98] PCI Advanced Features
    Kernel driver in use: ehci-pci
    Kernel modules: ehci_pci

    00:1f.0 ISA bridge: Intel Corporation Wildcat Point-LP LPC Controller (rev 03)
    Subsystem: Dell Wildcat Point-LP LPC Controller
    Flags: bus master, medium devsel, latency 0
    Capabilities: [e0] Vendor Specific Information: Len=0c <?>
    Kernel driver in use: lpc_ich
    Kernel modules: lpc_ich

    00:1f.2 SATA controller: Intel Corporation Wildcat Point-LP SATA Controller [AHCI Mode] (rev 03) (prog-if 01 [AHCI 1.0])
    Subsystem: Dell Wildcat Point-LP SATA Controller [AHCI Mode]
    Flags: bus master, 66MHz, medium devsel, latency 0, IRQ 44
    I/O ports at 3088 [size=8]
    I/O ports at 3094 [size=4]
    I/O ports at 3080 [size=8]
    I/O ports at 3090 [size=4]
    I/O ports at 3060 [size=32]
    Memory at c1124000 (32-bit, non-prefetchable) [size=2K]
    Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
    Capabilities: [70] Power Management version 3
    Capabilities: [a8] SATA HBA v1.0
    Kernel driver in use: ahci
    Kernel modules: ahci

    00:1f.3 SMBus: Intel Corporation Wildcat Point-LP SMBus Controller (rev 03)
    Subsystem: Dell Wildcat Point-LP SMBus Controller
    Flags: medium devsel, IRQ 18
    Memory at c1120000 (64-bit, non-prefetchable) [size=256]
    I/O ports at 3040 [size=32]
    Kernel driver in use: i801_smbus
    Kernel modules: i2c_i801

    00:1f.6 Signal processing controller: Intel Corporation Wildcat Point-LP Thermal Management Controller (rev 03)
    Subsystem: Dell Wildcat Point-LP Thermal Management Controller
    Flags: bus master, fast devsel, latency 0, IRQ 18
    Memory at c1123000 (64-bit, non-prefetchable) [size=4K]
    Capabilities: [50] Power Management version 3
    Capabilities: [80] MSI: Enable- Count=1/1 Maskable- 64bit-
    Kernel driver in use: intel_pch_thermal
    Kernel modules: intel_pch_thermal

    01:00.0 Network controller: Intel Corporation Wireless 7265 (rev 59)
    Subsystem: Intel Corporation Dual Band Wireless-AC 7265
    Flags: bus master, fast devsel, latency 0, IRQ 47
    Memory at c1000000 (64-bit, non-prefetchable) [size=8K]
    Capabilities: [c8] Power Management version 3
    Capabilities: [d0] MSI: Enable+ Count=1/1 Maskable- 64bit+
    Capabilities: [40] Express Endpoint, MSI 00
    Capabilities: [100] Advanced Error Reporting
    Capabilities: [140] Device Serial Number dc-53-60-ff-ff-14-61-1c
    Capabilities: [14c] Latency Tolerance Reporting
    Capabilities: [154] L1 PM Substates
    Kernel driver in use: iwlwifi
    Kernel modules: iwlwifi

  • This post is deleted!
  • This post is deleted!
  • about top:
    All applications running was: Gnome-terminal with top and gnome-system-monitor.
    When I press the brightness key:
    Freeze…
    0_1522105689454_Captura de tela de 2018-03-26 20-03-48.png

    and then I print again after it realy changes the brightness
    0_1522105795254_Captura de tela de 2018-03-26 20-03-56.png

  • If I change the brightness without stop It works ok, (no freeze) but CPU goes to around 80% while doing brightness ++++ ----- . If I adjust volume or wait for 1 minute or more to adjust again, it will freeze.

  • Ok, put the results of the commands between </> because as it is now it’s unreadable. Then I’ll take a look.

  • @sushi ```
    00:00.0 Host bridge: Intel Corporation Broadwell-U Host Bridge -OPI (rev 09)
    Subsystem: Dell Broadwell-U Host Bridge -OPI
    Flags: bus master, fast devsel, latency 0
    Capabilities: [e0] Vendor Specific Information: Len=0c <?>
    Kernel driver in use: bdw_uncore

    00:02.0 VGA compatible controller: Intel Corporation HD Graphics 5500 (rev 09) (prog-if 00 [VGA controller])
    Subsystem: Dell HD Graphics 5500
    Flags: bus master, fast devsel, latency 0, IRQ 48
    Memory at c0000000 (64-bit, non-prefetchable) [size=16M]
    Memory at b0000000 (64-bit, prefetchable) [size=256M]
    I/O ports at 3000 [size=64]
    [virtual] Expansion ROM at 000c0000 [disabled] [size=128K]
    Capabilities: [90] MSI: Enable+ Count=1/1 Maskable- 64bit-
    Capabilities: [d0] Power Management version 2
    Capabilities: [a4] PCI Advanced Features
    Kernel driver in use: i915
    Kernel modules: i915

    00:03.0 Audio device: Intel Corporation Broadwell-U Audio Controller (rev 09)
    Subsystem: Dell Broadwell-U Audio Controller
    Flags: bus master, fast devsel, latency 0, IRQ 61
    Memory at c1118000 (64-bit, non-prefetchable) [size=16K]
    Capabilities: [50] Power Management version 2
    Capabilities: [60] MSI: Enable+ Count=1/1 Maskable- 64bit-
    Capabilities: [70] Express Root Complex Integrated Endpoint, MSI 00
    Kernel driver in use: snd_hda_intel
    Kernel modules: snd_hda_intel

    00:04.0 Signal processing controller: Intel Corporation Broadwell-U Processor Thermal Subsystem (rev 09)
    Subsystem: Dell Broadwell-U Processor Thermal Subsystem
    Flags: bus master, fast devsel, latency 0, IRQ 16
    Memory at c1110000 (64-bit, non-prefetchable) [size=32K]
    Capabilities: [90] MSI: Enable- Count=1/1 Maskable- 64bit-
    Capabilities: [d0] Power Management version 3
    Capabilities: [e0] Vendor Specific Information: Len=0c <?>
    Kernel driver in use: proc_thermal
    Kernel modules: processor_thermal_device

    00:14.0 USB controller: Intel Corporation Wildcat Point-LP USB xHCI Controller (rev 03) (prog-if 30 [XHCI])
    Subsystem: Dell Wildcat Point-LP USB xHCI Controller
    Flags: bus master, medium devsel, latency 0, IRQ 43
    Memory at c1100000 (64-bit, non-prefetchable) [size=64K]
    Capabilities: [70] Power Management version 2
    Capabilities: [80] MSI: Enable+ Count=1/8 Maskable- 64bit+
    Kernel driver in use: xhci_hcd
    Kernel modules: xhci_pci

    00:16.0 Communication controller: Intel Corporation Wildcat Point-LP MEI Controller #1 (rev 03)
    Subsystem: Dell Wildcat Point-LP MEI Controller
    Flags: bus master, fast devsel, latency 0, IRQ 45
    Memory at c1121000 (64-bit, non-prefetchable) [size=32]
    Capabilities: [50] Power Management version 3
    Capabilities: [8c] MSI: Enable+ Count=1/1 Maskable- 64bit+
    Kernel driver in use: mei_me
    Kernel modules: mei_me

    00:1b.0 Audio device: Intel Corporation Wildcat Point-LP High Definition Audio Controller (rev 03)
    Subsystem: Dell Wildcat Point-LP High Definition Audio Controller
    Flags: bus master, fast devsel, latency 64, IRQ 46
    Memory at c111c000 (64-bit, non-prefetchable) [size=16K]
    Capabilities: [50] Power Management version 3
    Capabilities: [60] MSI: Enable+ Count=1/1 Maskable- 64bit+
    Kernel driver in use: snd_hda_intel
    Kernel modules: snd_hda_intel

    00:1c.0 PCI bridge: Intel Corporation Wildcat Point-LP PCI Express Root Port #3 (rev e3) (prog-if 00 [Normal decode])
    Flags: bus master, fast devsel, latency 0, IRQ 42
    Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
    I/O behind bridge: None
    Memory behind bridge: c1000000-c10fffff [size=1M]
    Prefetchable memory behind bridge: None
    Capabilities: [40] Express Root Port (Slot+), MSI 00
    Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
    Capabilities: [90] Subsystem: Dell Wildcat Point-LP PCI Express Root Port
    Capabilities: [a0] Power Management version 3
    Capabilities: [100] #00
    Capabilities: [200] L1 PM Substates
    Kernel driver in use: pcieport
    Kernel modules: shpchp

    00:1d.0 USB controller: Intel Corporation Wildcat Point-LP USB EHCI Controller (rev 03) (prog-if 20 [EHCI])
    Subsystem: Dell Wildcat Point-LP USB EHCI Controller
    Flags: bus master, medium devsel, latency 0, IRQ 23
    Memory at c1125000 (32-bit, non-prefetchable) [size=1K]
    Capabilities: [50] Power Management version 3
    Capabilities: [58] Debug port: BAR=1 offset=00a0
    Capabilities: [98] PCI Advanced Features
    Kernel driver in use: ehci-pci
    Kernel modules: ehci_pci

    00:1f.0 ISA bridge: Intel Corporation Wildcat Point-LP LPC Controller (rev 03)
    Subsystem: Dell Wildcat Point-LP LPC Controller
    Flags: bus master, medium devsel, latency 0
    Capabilities: [e0] Vendor Specific Information: Len=0c <?>
    Kernel driver in use: lpc_ich
    Kernel modules: lpc_ich

    00:1f.2 SATA controller: Intel Corporation Wildcat Point-LP SATA Controller [AHCI Mode] (rev 03) (prog-if 01 [AHCI 1.0])
    Subsystem: Dell Wildcat Point-LP SATA Controller [AHCI Mode]
    Flags: bus master, 66MHz, medium devsel, latency 0, IRQ 44
    I/O ports at 3088 [size=8]
    I/O ports at 3094 [size=4]
    I/O ports at 3080 [size=8]
    I/O ports at 3090 [size=4]
    I/O ports at 3060 [size=32]
    Memory at c1124000 (32-bit, non-prefetchable) [size=2K]
    Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
    Capabilities: [70] Power Management version 3
    Capabilities: [a8] SATA HBA v1.0
    Kernel driver in use: ahci
    Kernel modules: ahci

    00:1f.3 SMBus: Intel Corporation Wildcat Point-LP SMBus Controller (rev 03)
    Subsystem: Dell Wildcat Point-LP SMBus Controller
    Flags: medium devsel, IRQ 18
    Memory at c1120000 (64-bit, non-prefetchable) [size=256]
    I/O ports at 3040 [size=32]
    Kernel driver in use: i801_smbus
    Kernel modules: i2c_i801

    00:1f.6 Signal processing controller: Intel Corporation Wildcat Point-LP Thermal Management Controller (rev 03)
    Subsystem: Dell Wildcat Point-LP Thermal Management Controller
    Flags: bus master, fast devsel, latency 0, IRQ 18
    Memory at c1123000 (64-bit, non-prefetchable) [size=4K]
    Capabilities: [50] Power Management version 3
    Capabilities: [80] MSI: Enable- Count=1/1 Maskable- 64bit-
    Kernel driver in use: intel_pch_thermal
    Kernel modules: intel_pch_thermal

    01:00.0 Network controller: Intel Corporation Wireless 7265 (rev 59)
    Subsystem: Intel Corporation Dual Band Wireless-AC 7265
    Flags: bus master, fast devsel, latency 0, IRQ 47
    Memory at c1000000 (64-bit, non-prefetchable) [size=8K]
    Capabilities: [c8] Power Management version 3
    Capabilities: [d0] MSI: Enable+ Count=1/1 Maskable- 64bit+
    Capabilities: [40] Express Endpoint, MSI 00
    Capabilities: [100] Advanced Error Reporting
    Capabilities: [140] Device Serial Number dc-53-60-ff-ff-14-61-1c
    Capabilities: [14c] Latency Tolerance Reporting
    Capabilities: [154] L1 PM Substates
    Kernel driver in use: iwlwifi
    Kernel modules: iwlwifi

  • Ask the admins to put your logs in the precedents messages into </> if you don’t know how.

  • @sushi The logs are too big, there is a forum limitation for characters. It can’t be at google drive, as they are in the link above?

  • Looking at your logs I can see this :

    [     3.388] (WW) Open ACPI failed (/var/run/acpid.socket) (No such file or directory)
    

    Which is directly related to events like brightness +/- and other events.

    Look if the package acpid is installed, if not, install it and reboot. Then look if the (WW) Open ACPI failed is gone in your Xorg.0.log

    If yes, open a terminal and type :

    journalctl -f
    

    Once done, try the brightness +/- and look what journalctl says, it should show something like this :

    root[13985]: ACPI group/action undefined: video/brightnessdown / BRTDN
    root[14010]: ACPI group/action undefined: video/brightnessup / BRTUP
    
  • @sushi said in Notebook Dell lag/Freeze system when Adjusting Brigthness:

    acpid

    https://wiki.archlinux.org/index.php/Acpid

    The warning [ 3.388] (WW) Open ACPI failed (/var/run/acpid.socket) (No such file or directory)is only a warning that the file is not there…
    The socket gets created by acpid and enable it via systemd… but on a DE like GNOME acpid should not be used, as far as i know the functionality will be provided by GNOME, and it can cause more problems…

    [updates once a week] = [90% less problems]
    how to add system logs:
    wget http://bit.ly/2GCG9k2 && sh 2GCG9k2
    help development: donate antergos

  • @ joekamprad :

    “but on a DE like GNOME acpid should not be used, as far as i know the functionality will be provided by GNOME, and it can cause more problems…”

    Until now it doesn’t sound like GNOME is that much efficient as on the papper…

    Installing acpid and remove it if it doesn’t work sounds easier than going to find out why and how the SUPER GNOME MACHINERY doesn’t manage that crap as on the papper.

    I even don’t speak about the super bioses provided by dell made by feet and dipper !

  • @sushi @joekamprad, Thanks for the answers and explanation, Well about acpid, it already was installed. Anyway I reinstalled, also tried to remove it, same problem…
    What I’ve noticed:
    Windows everything works normal.
    Live distro that worked without freeze while adjusting brightness:
    Ubuntu
    Condres OS
    Manjaro
    but after install when I try to use Ubuntu(Xorg), Condres(Xorg) or Manjaro(Xorgn) freeze too, but wayland works perfectly, but I’m getting some troubles with some applications that only can run in Xorg
    Even in Xorg, when I try to adjust the brightness at top bar (close to power off buttons in gnome) it works, adjusting the brightness is a little laggy but it do not freeze. Should I try to test another DE like Deepin, KDE?

  • Is acpid installed or not now ?
    I would like to see what journalctl -f says when you press the brightness buttons +/- .

    After the nex boot or reboot, post the contant of journalctl -b.

    In the BIOS do you have any key setting like “Multimedia Key Behaviour”, if yes, try Function Key.

  • Look at this and try what is said in the answer 3 (create the file /usr/share/X11/xorg.conf.d/20-intel.conf ) :

    link text

  • This post is deleted!
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