• System does not shutdown, logout or reboot properly


    Hi,

    since a recent update my system will not shutdown, logout or reboot properly. The screen goes black but the system keeps running. When I shutdown using the command line (shutdown now) the image freezes.

    Im am running the 64bit KDE distribution.
    Kernel: 4.15.7-1-ARCH
    KDE Framewroks Version: 5.43.0
    KDE Plasme Version: 5.12.3
    Qt Version: 5.10.1

    I just started using antergos recently and only have little experience with linux in general.

    I’d appreciate the help, thanks in advance!

  • Instead of Shutdown Now via the command line, try “sudo Poweroff”. This works for me!

  • systemctl --failed
    journalctl -p err -b
    journalctl -b -1
    See man journalctl and / or man systemctl to get an idea of what you are about to do.
    Use the up or down arrow to navigate.
    Select q to exit.

    Also, can you boot into tty and regularly shut down or reboot from there?

    Also, what is your video card.
    lspci read man lspci to get an idea of what you are doing if not sure.

    Also do mkinitcpio -L
    We are going to look to see what hooks you have.
    read mkinitcpio --help to see what other options there are and to have you get a start in learning Linux too.

    Also, maybe the type of file system is interfering with the normal shutdown process. File system like lvm or something. Or maybe you have an encrypted system. (shouldn’t interfere but I’ve read it may)
    Therefore, do df -Th
    Better yet, do df -Th | grep "^/dev" instead.
    Read man df to understand these commands.

    Show command line outputs for EVERYTHING.
    Do NOT paste bin either, please.
    I hate going to another weblink for outputs.
    Do not just type in what you know you have, show command line outputs.
    Use the correct coding for output.
    There is a forum post describing how to do this.

    Download " antergos-wallpapers-extra " and enjoy community sponsored wallpapers.

    Use the "Linux Beginner Search Engine"

    https://cse.google.com/cse/home?cx=017607476515012185699:b_owgx6xyi0

  • @maxkaemmerer try with 4.9 LTS and 4.14 LTS kernel . and see if the same problem.

  • Maybe it’s related to a bug that happens with me too, that when you try to restart/shutdown some process cancels this action and I have to click again, then it works.

    Did you try typing reboot on the terminal? See if it works later and try updating the system too with sudo pacman -Syyu. I think you better check the logs as Modisc suggested, probably there’s something there.

  • @modisc

    systemctl --failed

    0 loaded units listed. Pass --all to see loaded but inactive units, too.
    To show all installed unit files use 'systemctl list-unit-files'.
    

    journalctl -p err -b

    -- Logs begin at Wed 2018-02-21 14:34:18 CET, end at Sat 2018-03-10 16:32:28 CET. --
    Mär 10 15:36:59 antergos kernel: tpm_crb MSFT0101:00: [Firmware Bug]: ACPI region does not cover the entire command/response buffer. [mem 0xfed40000-0xfed4087f flags 0x200] vs fed40080 f80
    Mär 10 15:36:59 antergos kernel: tpm_crb MSFT0101:00: [Firmware Bug]: ACPI region does not cover the entire command/response buffer. [mem 0xfed40000-0xfed4087f flags 0x200] vs fed40080 f80
    Mär 10 15:37:00 antergos kernel: nouveau 0000:01:00.0: bus: MMIO read of 00000000 FAULT at 022554 [ IBUS ]
    Mär 10 15:37:00 antergos kernel: nouveau 0000:01:00.0: bus: MMIO read of 00000000 FAULT at 10ac08 [ IBUS ]
    Mär 10 15:37:03 antergos kernel: nouveau 0000:01:00.0: DRM: Pointer to TMDS table invalid
    Mär 10 15:37:15 antergos kernel: acpi INT3400:00: Unsupported event [0x87]
    Mär 10 15:37:16 antergos systemd-coredump[614]: Process 541 (lightdm-webkit2) of user 620 dumped core.
                                                     
                                                     Stack trace of thread 541:
                                                     #0  0x00007f52009dcd87 gtk_widget_destroy (libgtk-3.so.0)
                                                     #1  0x00000000004034e0 n/a (lightdm-webkit2-greeter)
                                                     #2  0x00007f5200fb54de n/a (libglib-2.0.so.0)
                                                     #3  0x00007f5200fb8ca6 g_main_context_dispatch (libglib-2.0.so.0)
                                                     #4  0x00007f5200fb9081 n/a (libglib-2.0.so.0)
                                                     #5  0x00007f5200fb93b2 g_main_loop_run (libglib-2.0.so.0)
                                                     #6  0x00007f5200886eff gtk_main (libgtk-3.so.0)
                                                     #7  0x0000000000402f16 n/a (lightdm-webkit2-greeter)
                                                     #8  0x00007f51fbbaef4a __libc_start_main (libc.so.6)
                                                     #9  0x0000000000402f7a n/a (lightdm-webkit2-greeter)
                                                     
                                                     Stack trace of thread 542:
                                                     #0  0x00007f51fb501786 [email protected]@GLIBC_2.3.2 (libpthread.so.0)
                                                     #1  0x00007f51fd1101fb _ZN7bmalloc9Scavenger13threadRunLoopEv (libjavascriptcoregtk-4.0.so.18)
                                                     #2  0x00007f51f2601b9f execute_native_thread_routine (libstdc++.so.6)
                                                     #3  0x00007f51fb4fb08c start_thread (libpthread.so.0)
                                                     #4  0x00007f51fbc83e7f __clone (libc.so.6)
                                                     
                                                     Stack trace of thread 550:
                                                     #0  0x00007f51fbc7997b __poll (libc.so.6)
                                                     #1  0x00007f5200fb8ff3 n/a (libglib-2.0.so.0)
                                                     #2  0x00007f5200fb910e g_main_context_iteration (libglib-2.0.so.0)
                                                     #3  0x00007f5200fb9162 n/a (libglib-2.0.so.0)
                                                     #4  0x00007f5200fe126a n/a (libglib-2.0.so.0)
                                                     #5  0x00007f51fb4fb08c start_thread (libpthread.so.0)
                                                     #6  0x00007f51fbc83e7f __clone (libc.so.6)
                                                     
                                                     Stack trace of thread 555:
                                                     #0  0x00007f51fbc7997b __poll (libc.so.6)
                                                     #1  0x00007f5200fb8ff3 n/a (libglib-2.0.so.0)
                                                     #2  0x00007f5200fb93b2 g_main_loop_run (libglib-2.0.so.0)
                                                     #3  0x00007f51fd10480a _ZN3WTF7RunLoop3runEv (libjavascriptcoregtk-4.0.so.18)
                                                     #4  0x00007f51fd103595 n/a (libjavascriptcoregtk-4.0.so.18)
                                                     #5  0x00007f51fd0ccb30 _ZN3WTF6Thread10entryPointEPNS0_16NewThreadContextE (libjavascriptcoregtk-4.0.so.18)
                                                     #6  0x00007f51fd1026da n/a (libjavascriptcoregtk-4.0.so.18)
                                                     #7  0x00007f51fb4fb08c start_thread (libpthread.so.0)
                                                     #8  0x00007f51fbc83e7f __clone (libc.so.6)
                                                     
                                                     Stack trace of thread 564:
                                                     #0  0x00007f51fbc7e879 syscall (libc.so.6)
                                                     #1  0x00007f5200fffdcd g_cond_wait_until (libglib-2.0.so.0)
                                                     #2  0x00007f5200f8c753 n/a (libglib-2.0.so.0)
                                                     #3  0x00007f5200f8cd3e g_async_queue_timeout_pop (libglib-2.0.so.0)
                                                     #4  0x00007f5200fe1d81 n/a (libglib-2.0.so.0)
                                                     #5  0x00007f5200fe126a n/a (libglib-2.0.so.0)
                                                     #6  0x00007f51fb4fb08c start_thread (libpthread.so.0)
                                                     #7  0x00007f51fbc83e7f __clone (libc.so.6)
                                                     
                                                     Stack trace of thread 566:
                                                     #0  0x00007f51fbc7997b __poll (libc.so.6)
                                                     #1  0x00007f5200fb8ff3 n/a (libglib-2.0.so.0)
                                                     #2  0x00007f5200fb93b2 g_main_loop_run (libglib-2.0.so.0)
                                                     #3  0x00007f51fd10480a _ZN3WTF7RunLoop3runEv (libjavascriptcoregtk-4.0.so.18)
                                                     #4  0x00007f51fd103595 n/a (libjavascriptcoregtk-4.0.so.18)
                                                     #5  0x00007f51fd0ccb30 _ZN3WTF6Thread10entryPointEPNS0_16NewThreadContextE (libjavascriptcoregtk-4.0.so.18)
                                                     #6  0x00007f51fd1026da n/a (libjavascriptcoregtk-4.0.so.18)
                                                     #7  0x00007f51fb4fb08c start_thread (libpthread.so.0)
                                                     #8  0x00007f51fbc83e7f __clone (libc.so.6)
                                                     
                                                     Stack trace of thread 565:
                                                     #0  0x00007f51fbc7997b __poll (libc.so.6)
                                                     #1  0x00007f5200fb8ff3 n/a (libglib-2.0.so.0)
                                                     #2  0x00007f5200fb93b2 g_main_loop_run (libglib-2.0.so.0)
                                                     #3  0x00007f52000856d8 n/a (libgio-2.0.so.0)
                                                     #4  0x00007f5200fe126a n/a (libglib-2.0.so.0)
                                                     #5  0x00007f51fb4fb08c start_thread (libpthread.so.0)
                                                     #6  0x00007f51fbc83e7f __clone (libc.so.6)
                                                     
                                                     Stack trace of thread 559:
                                                     #0  0x00007f51fb501786 [email protected]@GLIBC_2.3.2 (libpthread.so.0)
                                                     #1  0x00007f51fd1032cc _ZN3WTF15ThreadCondition9timedWaitERNS_5MutexEd (libjavascriptcoregtk-4.0.so.18)
                                                     #2  0x00007f51fd0c8605 _ZN3WTF10ParkingLot21parkConditionallyImplEPKvRKNS_12ScopedLambdaIFbvEEERKNS3_IFvvEEERKNS_24TimeWithDynamicClockTypeE (libjavascriptcoregtk-4.0.so.18)
                                                     #3  0x00007f51fd0b49bb _ZN3WTF5sleepEd (libjavascriptcoregtk-4.0.so.18)
                                                     #4  0x00007f51fdbd283e n/a (libwebkit2gtk-4.0.so.37)
                                                     #5  0x00007f51fd0ccb30 _ZN3WTF6Thread10entryPointEPNS0_16NewThreadContextE (libjavascriptcoregtk-4.0.so.18)
                                                     #6  0x00007f51fd1026da n/a (libjavascriptcoregtk-4.0.so.18)
                                                     #7  0x00007f51fb4fb08c start_thread (libpthread.so.0)
                                                     #8  0x00007f51fbc83e7f __clone (libc.so.6)
                                                     
                                                     Stack trace of thread 556:
                                                     #0  0x00007f51fbc7997b __poll (libc.so.6)
                                                     #1  0x00007f5200fb8ff3 n/a (libglib-2.0.so.0)
                                                     #2  0x00007f5200fb93b2 g_main_loop_run (libglib-2.0.so.0)
                                                     #3  0x00007f51fd10480a _ZN3WTF7RunLoop3runEv (libjavascriptcoregtk-4.0.so.18)
                                                     #4  0x00007f51fd103595 n/a (libjavascriptcoregtk-4.0.so.18)
                                                     #5  0x00007f51fd0ccb30 _ZN3WTF6Thread10entryPointEPNS0_16NewThreadContextE (libjavascriptcoregtk-4.0.so.18)
                                                     #6  0x00007f51fd1026da n/a (libjavascriptcoregtk-4.0.so.18)
                                                     #7  0x00007f51fb4fb08c start_thread (libpthread.so.0)
                                                     #8  0x00007f51fbc83e7f __clone (libc.so.6)
    
    
  • @sam-n

    • I tried 4.14 LTS kernel and it worked the first time i booted and shutdown again. Afterwards i had the same problem.

    @Stevo5277

    • Does not help either.

    @ssspacez

    • reboot has the same effect
    • tried updating everything, no

    @Modisc

    • journalctl -b -1 is to big to post here, anything i particular you are looking for?
    • booting into tty and shutting down from there tells me “A stop Job is running for Light Display Manager” with a timer that keeps going up
    • lspci causes my terminal to freeze
    • dh -Th |grep “^/dev” output
    /dev/sda5      ext4       23G     14G  9,1G   60% /
    /dev/sda7      ext4       40G     12G   28G   29% /home
    /dev/sda1      vfat      256M     45M  212M   18% /boot/efi
    
    
    • mkinitcpio -L output
    ==> Available hooks
    autodetect	consolefont	fsck		keymap		memdisk		pcmcia		sd-encrypt	shutdown	udev		virtio¹
    base		dmraid		fw¹		lvm2		mmc¹		resume		sd-lvm2		sleep		usb¹
    block		encrypt		hostdata	mdadm		modconf		sata¹		sd-shutdown	strip		usbinput²
    btrfs		filesystems	keyboard	mdadm_udev	pata¹		scsi¹		sd-vconsole	systemd		usr
    
    ¹ This hook is deprecated in favor of 'block'
    ² This hook is deprecated in favor of 'keyboard'
    
    

    After installation I had some issues with my video card and had to add “modprobe.blacklist=nouveau” to my boot parameters. The System was working for half month afterwards though.

    Thanks to all of you for the help so far!

  • hi @maxkaemmerer
    YOur systemctl --failed is all pass. So all is good there.
    YOur using ext4 so shouldn’t affect shutdown. So all is good there.
    You have the shutdown hook. So all is good there.
    If lspci caused terminal to freeze, then let’s leave that one. Not sure why it would even freeze either at the moment.
    If having booted into tty gives you an error as you’ve indicated, then most obviously it serves no purpose to go that route either. Other issues portend.
    We’ll look into this.
    You mentioned you had issues with your video card.
    Are you using Nvidia or AMD alongside Intel, for example?
    Was there an update or some kind to your graphics recently when you did pacman -Syu, for example?

    Download " antergos-wallpapers-extra " and enjoy community sponsored wallpapers.

    Use the "Linux Beginner Search Engine"

    https://cse.google.com/cse/home?cx=017607476515012185699:b_owgx6xyi0

  • I have a Nvidia Geforce 960m and i think my Laptop is using Nvidias Optimus technology, which seems to cause problems with the drivers for some people.

    I have the following packages installed that are relevant for video cards (as far as i can tell):

    • libvdpau
    • lib32-libvdpau
    • mesa
    • mesa-demos
    • mesa-vdpau
    • lib32-mesa
    • glu
    • lib32-glu

    all of these are up-to-date

    These are recent updates to these packages from my update history:

    [2018-02-22 13:59] [ALPM] upgraded lib32-mesa (17.3.4-1 -> 17.3.5-1)
    [2018-03-05 18:52] [ALPM] upgraded mesa-vdpau (17.3.5-1 -> 17.3.6-1)
    [2018-03-05 18:52] [ALPM] upgraded mesa-demos (8.3.0-4 -> 8.4.0-1)
    [2018-03-05 18:52] [ALPM] upgraded mesa (17.3.5-1 -> 17.3.6-1)
    [2018-03-05 18:52] [ALPM] upgraded lib32-mesa (17.3.5-1 -> 17.3.6-1)
    
  • Hey everyone.

    I can confirm this issue on an Acer laptop with NVIDIA GeForce GTX 1080 and Intel Core i5 running Antergos (kernel 4.15.8-1-ARCH) with the Cinnamon desktop environment.

    I have had trouble with Cinnamon before (and still have sometimes). Is it possible that Cinnamon and the nouveau driver do not get along?

system91 shutdown25 reboot18 logout7 Posts 10Views 352
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