• Laptop crashes at suspend/sleep.


    Hey guys, I’m pretty new in antergos (like a few hours new) and I’m having trouble with suspending my computer, I’m using xfc4.
    When I close the lid or suspend from the panel, my screen goes black, and I can still move my mouse but anything else, and I’m force to do a hard shutdown by holding the power button.

    My computer is a Lenovo Ideapad 100-15IBY, 4GB of RAM and with an Intel Core N2840 processor, with integrated graphics.

    Thanks for any help :)

  • Welcome to Antergos:grinning:.

    Now about your issue… have you installed anything at all yet? Or is this just a clean install?

    Thanks!

    Keep trying, never give up. In the end, you will find that it was all worth it

    My ISO:
    https://rebornos.wordpress.com
    Linux Basics: https://linuxbasicssite.wordpress.com

  • In addition, I read somewhere that pressing Ctrl+Alt+F1 can sometimes get you out of that blank screen you’re stuck on.

    Just a temporary tip until we find a more permanent solution!
    -Keegan

    Keep trying, never give up. In the end, you will find that it was all worth it

    My ISO:
    https://rebornos.wordpress.com
    Linux Basics: https://linuxbasicssite.wordpress.com

  • @Keegan clean install, I’m going to try that.

  • @ner0ck said in Laptop crashes at suspend/sleep.:

    @Keegan clean install,

    Wait! If it’s not a clean install, sometimes uninstalling xf86-video-intel can fix it:grinning:. If it doesn’t, then a clean install is honestly the easiest way to go.

    Keep trying, never give up. In the end, you will find that it was all worth it

    My ISO:
    https://rebornos.wordpress.com
    Linux Basics: https://linuxbasicssite.wordpress.com

  • EDIT: Rather than uninstalling that package, I just found an easier way to do this. Just give me a moment to post it for you!

    Keep trying, never give up. In the end, you will find that it was all worth it

    My ISO:
    https://rebornos.wordpress.com
    Linux Basics: https://linuxbasicssite.wordpress.com

  • @Keegan Actually I tried that, and it works just perfect now, still I’m thinking on reinstalling antergos again and choosing the LTS kernels since this laptop it’s pretty bad.

  • OK. So just open up your file manager as root (Easiest way is to enter su into your terminal, give it your password, and then type thunar. This will launch your file manager as root.) Next, navigate to /etc/X11/xorg.conf.d/ and add the file 20-intel.conf. Once you have created it, just copy and paste these lines into it:

    Section "Device"
      Identifier  "Intel Graphics"
      Driver      "intel"
      Option "DRI" "2"
    EndSection
    

    OR

    Section "Device"
      Identifier  "Intel Graphics"
      Driver      "intel"
      LIBGL_DRI3_DISABLE=1
    EndSection
    

    (Sometimes one of those works for some, while the other one works for others. So if that first option (the first block of code) doesn’t work, just replace it with the second one). Oh, and make sure to restart your pc in order to put the changes into effect.

    Thanks:grinning:.

    Keep trying, never give up. In the end, you will find that it was all worth it

    My ISO:
    https://rebornos.wordpress.com
    Linux Basics: https://linuxbasicssite.wordpress.com

  • @ner0ck said in Laptop crashes at suspend/sleep.:

    @Keegan Actually I tried that, and it works just perfect now

    Hehehe… didn’t see that post until now:smile:.

    Keep trying, never give up. In the end, you will find that it was all worth it

    My ISO:
    https://rebornos.wordpress.com
    Linux Basics: https://linuxbasicssite.wordpress.com

  • Thanks! I’m gonna install the driver and try those

  • @ner0ck said in Laptop crashes at suspend/sleep.:

    still I’m thinking on reinstalling antergos again and choosing the LTS kernels since this laptop it’s pretty bad.

    You can also just install the LTS kernels using the system you have right now ;). Just install antergos-kernel-manager and click “Install -> Install Linux LTS” and then “Update Grub” and you should be good to go!

    Keep trying, never give up. In the end, you will find that it was all worth it

    My ISO:
    https://rebornos.wordpress.com
    Linux Basics: https://linuxbasicssite.wordpress.com

  • @ner0ck said in Laptop crashes at suspend/sleep.:

    Thanks! I’m gonna install the driver and try those

    Great! I wish you the best of luck then!

    Keep trying, never give up. In the end, you will find that it was all worth it

    My ISO:
    https://rebornos.wordpress.com
    Linux Basics: https://linuxbasicssite.wordpress.com

  • Have to get ready for the day and go to church now:slight_smile:. (It’s still morning here) so I won’t be back for a few hours.

    In the meantime, good luck! (And I will be back. No worries!)

    Keep trying, never give up. In the end, you will find that it was all worth it

    My ISO:
    https://rebornos.wordpress.com
    Linux Basics: https://linuxbasicssite.wordpress.com

  • Still having the problem, thought it was solved but nope, I’ve had it also with opensuse kde and with manjaro both kde and xfce :/
    Te system hangs when I put the computer to sleep mode, and also can’t reboot it, because it will shut down, but not come up again until I hard poweroff it.
    I’ve been using it for more than a year with Windows without a problem so I think it’s just not compatible with linux kernel? Already tried LTS too.

    Edit: Now won’t boot at all, gets stuck at the “starting version 234” screen.

  • @ner0ck said in Laptop crashes at suspend/sleep.:

    Now won’t boot at all, gets stuck at the “starting version 234” screen.

    Ouch. Have you tried booting in CLI (command line mode) to fix things? I would love to help, but right now I’m extremely busy:disappointed:. I’ll be back again in a few hours, but in the meantime, perhaps @joekamprad might know a thing or two about htis? He’s so much more experienced than I am anyways…

    Keep trying, never give up. In the end, you will find that it was all worth it

    My ISO:
    https://rebornos.wordpress.com
    Linux Basics: https://linuxbasicssite.wordpress.com

  • mr. @Keegan ;)

    [updates once a week] = [90% less problems]
    http://gofccyourself.com
    my-blog#k
    how to add system logs
    i3 GNOME

  • first thing is to check if there is a Bios update aviable:

    https://pcsupport.lenovo.com/us/de/products/laptops-and-netbooks/100-series/100-15iby/downloads/ds10280

    Note on your Ideapad: If you are working with the BIOS version v2.00 or older, please update the BIOS to version v2.01 before proceeding with the update to v2.05.

    You can provide also a system summery what gives me the hint in the right direction very often:

    lspci > log.txt && lsusb >> log.txt && dmesg >> log.txt && cat log.txt | curl -F [email protected] https://ptpb.pw/?u=1
    post the link the command gives out in a terminal.

    If you have problems to boot up to graphical environment use this wiki to boot to CLI:
    https://antergos.com/wiki/miscellaneous/howto-boot-without-graphical-environment/

    [updates once a week] = [90% less problems]
    http://gofccyourself.com
    my-blog#k
    how to add system logs
    i3 GNOME

  • Sorry I was away, thanks for all the help.
    Following your steps right now, but computer gets stuck even trying to boot at cli, and can only update the BIOS from a Windows install.
    I’m gonna install Windows anyways because I need the laptop to be working
    for class tomorrow but still want to get antergos to work. So I’ll try to do the BIOS thing and if you tell me what info do you need I can try to get it from the Windows.
    Really appreciate all the help you guys giving! :)

    Edit: Windows 10 working perfectly so even when this laptop is the worst buy I’ve ever made I think it’s some kind of incompatibility with unix system? Btw, Windows 10 isn’t using uefi, will I still be able to dualboot antergos?

  • @ner0ck said in Laptop crashes at suspend/sleep.:

    Btw, Windows 10 isn’t using uefi, will I still be able to dualboot antergos?

    Yep! Just make sure it’s in Legacy Mode (not EUFI mode) when you boot it:grinning:.

    Keep trying, never give up. In the end, you will find that it was all worth it

    My ISO:
    https://rebornos.wordpress.com
    Linux Basics: https://linuxbasicssite.wordpress.com

  • @Keegan I will, thanks. Thought I guess the problem will persist

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