• Popping/Crackling sound (and NO audio) HDA-intel ALC295


    Just bought a Asus Zenbook 3 UX390UA with HDA-Intel ALC295. And trying Antergos for the first time. At first I was having problem with the speakers aswell, they where either muted or on highest volume. I fixed that issue, following this: https://wiki.archlinux.org/index.php/ASUS_Zenbook_UX390

    BUT, there is still no audio when trying to use headphones. Only crackling/ popping sound. I have tried:

    Create and save a script in /usr/local/bin:

    #!/bin/bash
    hda-verb /dev/snd/hwC0D0 0x20 SET_COEF_INDEX 0x67
    hda-verb /dev/snd/hwC0D0 0x20 SET_PROC_COEF 0x3000

    as mentioned here: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1648183

    I need to be able to listen to music throu headphones while studying! This is a dealbreaker! I’m so sad, I really liked antergos.

    Is there anyone else expieriencing this problem? Or better up have a solution?

  • @alge https://bugzilla.kernel.org/show_bug.cgi?id=195457

    Do you have hda-verb installed?
    And you need to run your script as root!

    [updates once a week] = [90% less problems]
    [Li{u}n//u//{i}x] since 1988 - overcoming failure means success
    howto-install-antergos
    how to add system logs
    i3 GNOME

  • @joekamprad Thanks for fast reply!

    I tried format the partition with Antergos on it (from win part) and reinstall Antergos. My headphones worked immediately, but same issue with the speakers (either mute or highest volume) so I did as mentioned here (again): https://wiki.archlinux.org/index.php/ASUS_Zenbook_UX390

    After that the only issue was that the max-volume was very low, but I changed that in alsamixer.

    I have No idea of what the problem was or what fixed it, I’m just glad everything works!

  • @joekamprad

    The problem is back after I booted into windows and then back into Antergos again…

    I have hda-verb, creating alc295fix.sh in /usr/local/bin with

    #!/bin/bash
    hda-verb /dev/snd/hwC0D0 0x20 SET_COEF_INDEX 0x67
    hda-verb /dev/snd/hwC0D0 0x20 SET_PROC_COEF 0x3000

    run it with bash /usr/local/bin/alc295fix.sh

    Not working…

    Also the overall quality of the sound from speakers is now lower. Noiser etc.

  • run the script like this:

    sudo chmod -x  /usr/local/bin/alc295fix.sh
    sudo  /usr/local/bin/alc295fix.sh
    

    and may try to install alsa-firmware and reboot.

    This behavior that booting into windows and back into linux change something on hardware is a common thing, and mostly has to do something with buggy hardware, fixed by bad code under Windows drivers…

    [updates once a week] = [90% less problems]
    [Li{u}n//u//{i}x] since 1988 - overcoming failure means success
    howto-install-antergos
    how to add system logs
    i3 GNOME

  • @joekamprad Thanks for all the help!

    when I’m trying

    su
    /usr/local/bin/alc295fix.sh 
    

    I get Permission Denied. And when I try

    sudo /usr/local/bin/alc295fix.sh 
    

    I get command not found

  • sudo bash /usr/local/bin/alc295fix.sh
    

    [updates once a week] = [90% less problems]
    [Li{u}n//u//{i}x] since 1988 - overcoming failure means success
    howto-install-antergos
    how to add system logs
    i3 GNOME

  • but to see if the commands working you should try them without the script:

    sudo hda-verb /dev/snd/hwC0D0 0x20 SET_COEF_INDEX 0x67
    sudo hda-verb /dev/snd/hwC0D0 0x20 SET_PROC_COEF 0x3000
    

    [updates once a week] = [90% less problems]
    [Li{u}n//u//{i}x] since 1988 - overcoming failure means success
    howto-install-antergos
    how to add system logs
    i3 GNOME

  • @joekamprad

    did it, and also installed alsa-firmware.

    The problem remains.

    sudo hda-verb /dev/snd/hwC0D0 0x20 SET_COEF_INDEX 0x67 
    nid = 0x20, verb = 0x500, param = 0x67
    value = 0x0
    
    
    
    sudo hda-verb /dev/snd/hwC0D0 0x20 SET_PROC_COEF 0x3000
    nid = 0x20, verb = 0x400, param = 0x3000
    value = 0x0
    
    
  • @alge i was starting with a article here on investigate to soundproblems:
    https://antergos.com/wiki/hardware/getting-informations-on-soundproblems/
    I can take a look on it when i have time now i need to do some offline stuff…
    you can provide this one:

    wget http://www.alsa-project.org/alsa-info.sh && sh alsa-info.sh
    

    [updates once a week] = [90% less problems]
    [Li{u}n//u//{i}x] since 1988 - overcoming failure means success
    howto-install-antergos
    how to add system logs
    i3 GNOME

  • Hi again, I had alot of problem loging into Antergos forum, and tried to create several new accounts, none of wich worked… However as I really like antergos, manjaro etc I would like to report on how I solved this problem:

    This is how to fix problem with volume controller (the volume is either muted or on full power):
    https://wiki.archlinux.org/index.php/ASUS_Zenbook_UX390

    This is how to fix the crackling/popping sounds:
    https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1648183/comments/17

    BUT, if you are dual booting, and booted in windows, you need to COMPLETELY turn off your computer before booting into your antergos partition. Else the sound wont work at all.

    This fixed the audio for me on my Asus Zenbook 3 UX390UA.
    HDA-intel, alc295 codec.

    Mr. Poopybutthole: Oooohwee! Whatever you want, Rick, we're here to help!
    Rick: Thanks, Mr. Poopybutthole. I always could count on you.

  • @algeee said in Popping/Crackling sound (and NO audio) HDA-intel ALC295:

    I had alot of problem loging into Antergos forum

    Next time write an email if you have trouble login to Forum, devs will see this and can assist you!

    [updates once a week] = [90% less problems]
    [Li{u}n//u//{i}x] since 1988 - overcoming failure means success
    howto-install-antergos
    how to add system logs
    i3 GNOME

  • @algeee said in Popping/Crackling sound (and NO audio) HDA-intel ALC295:

    BUT, if you are dual booting, and booted in windows, you need to COMPLETELY turn off your computer before booting into your antergos partition. Else the sound wont work at all.

    This is something what i call windows tinkers around a bad builded hardware… I see this also on some wiress usb sticks and bluetooth dongles…, and of cause on soundcards!!

    [updates once a week] = [90% less problems]
    [Li{u}n//u//{i}x] since 1988 - overcoming failure means success
    howto-install-antergos
    how to add system logs
    i3 GNOME

sound44 audio30 hda-intel1 alc2951 Posts 14Views 425
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