• Sound problem on new laptop


    So, my new laptop has arrived. According to the manual it comes with a Sound Blaster X-FI MB5 sound card and it has a built in subwoofer. Unfortunately I haven’t been able to get the subwoofer working and the general sound quality is rather poorish. Any ideas how to get that soundcard and the subwoofer working properly?
    J.

  • @Jeannie____ said in Sound problem on new laptop:

    Sound Blaster X-FI MB5

    first i would take a look what alsamixer gives you, may subwoofer is muted ?
    Press [F6] to choose your card…

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  • @joekamprad
    The subwoofer isn’t even listed in alsamixer.
    J.

  • there is this http://www.alsa-project.org/alsa-info.sh skript, to give advanced information on soundcards

    [updates once a week] = [90% less problems]
    [Li{u}n//u//{i}x] since 1988 - overcoming failure means success
    howto-install-antergos
    how to add system logs
    i3 GNOME

  • Here’s the output of that script on pastebin
    J.

  • System summary and boot up messages:

    lspci > log.txt && lsusb >> log.txt && dmesg >> log.txt && cat log.txt | curl -F [email protected] https://ptpb.pw/?u=1
    

    [updates once a week] = [90% less problems]
    [Li{u}n//u//{i}x] since 1988 - overcoming failure means success
    howto-install-antergos
    how to add system logs
    i3 GNOME

  • 00:1f.3 Audio device: Intel Corporation Device a171 (rev 31)
    Is what systemsummary give as your soundcard…
    Do you have alsa-firmware installed?

    [updates once a week] = [90% less problems]
    [Li{u}n//u//{i}x] since 1988 - overcoming failure means success
    howto-install-antergos
    how to add system logs
    i3 GNOME

  • [   14.114693] snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC892: line_outs=1 (0x17/0x0/0x0/0x0/0x0) type:line
    [   14.114698] snd_hda_codec_realtek hdaudioC0D0:    speaker_outs=1 (0x14/0x0/0x0/0x0/0x0)
    [   14.114701] snd_hda_codec_realtek hdaudioC0D0:    hp_outs=1 (0x1b/0x0/0x0/0x0/0x0)
    [   14.114704] snd_hda_codec_realtek hdaudioC0D0:    mono: mono_out=0x0
    [   14.114706] snd_hda_codec_realtek hdaudioC0D0:    dig-out=0x1e/0x0
    [   14.114708] snd_hda_codec_realtek hdaudioC0D0:    inputs:
    [   14.114711] snd_hda_codec_realtek hdaudioC0D0:      Mic=0x18
    [   14.114714] snd_hda_codec_realtek hdaudioC0D0:      Internal Mic=0x12
    [   14.125900] input: HDA Digital PCBeep as /devices/pci0000:00/0000:00:1f.3/sound/card0/input17
    [   14.126220] input: HDA Intel PCH Mic as /devices/pci0000:00/0000:00:1f.3/sound/card0/input18
    [   14.126309] input: HDA Intel PCH Line Out as /devices/pci0000:00/0000:00:1f.3/sound/card0/input19
    [   14.126390] input: HDA Intel PCH Headphone as /devices/pci0000:00/0000:00:1f.3/sound/card0/input20
    

    [updates once a week] = [90% less problems]
    [Li{u}n//u//{i}x] since 1988 - overcoming failure means success
    howto-install-antergos
    how to add system logs
    i3 GNOME

  • alsa-firmware was not installed. Installed it, rebooted, no change.
    J.

  • pavucontrol is also good to see if pulseaudio is causing this…
    But it is a common problem that subwoofer is not working under Linux…

    [updates once a week] = [90% less problems]
    [Li{u}n//u//{i}x] since 1988 - overcoming failure means success
    howto-install-antergos
    how to add system logs
    i3 GNOME

  • Already checked pavucontrol, no subwoofer visible there either.
    J.

  • To make it clear to me …
    is there a subwoofer inside the machine, or you can plug one like a surround system?

    [updates once a week] = [90% less problems]
    [Li{u}n//u//{i}x] since 1988 - overcoming failure means success
    howto-install-antergos
    how to add system logs
    i3 GNOME

  • The subwoofer is built into the case of the laptop.
    I have noticed that there is a digital stereo iec 958 device available, but whenever I switch to it, the whole sound gets muted.
    imgur
    J.

  • there is maybe a huzzle with surround sound aka stereo vs. 5.1… i remember stuff like this from former systems…

    pactl list sinks
    

    Will give info too…

    and for KDE there is plasma-pa

    [updates once a week] = [90% less problems]
    [Li{u}n//u//{i}x] since 1988 - overcoming failure means success
    howto-install-antergos
    how to add system logs
    i3 GNOME

  • Thats the output of pactl list sinks
    If I switch to digital stereo iec 958 in plasma-pa, I have no sound at all.
    J.

  • So subwoofer is not there in any ways… could be wrong driver/module

    [updates once a week] = [90% less problems]
    [Li{u}n//u//{i}x] since 1988 - overcoming failure means success
    howto-install-antergos
    how to add system logs
    i3 GNOME

  • @Jeannie____ said in Sound problem on new laptop:

    Sound Blaster X-FI MB5

    some noise:

    speaker-test -c 6
    

    [updates once a week] = [90% less problems]
    [Li{u}n//u//{i}x] since 1988 - overcoming failure means success
    howto-install-antergos
    how to add system logs
    i3 GNOME

  • Zeit pro Periode = 10,999671
    0 - Vorne links
    4 - Mitte
    1 - Vorne rechts
    3 - Hinten rechts
    2 - Hinten links
    5 - Bass
    Bass stays mute though, all other channels give me some noise.
    J.

  • seems to be a driver problem and i can not find any option for your device…
    https://www.alsa-project.org/main/index.php/HDA_Analyzer

    HDA Analyzer

    This tool allows change the HDA codec setting using direct hardware access
    bypassing driver’s mixer layer.

    To learn more about HDA (High Definition Audio), see
    http://www.intel.com/standards/hdaudio/ for more details.

    Please, if you find how your codec work, send this information to alsa-devel
    mailing list - http://www.alsa-project.org .

    Bugs, ideas, comments about this program should be sent to alsa-devel
    mailing list, too.

    wget -O run.py http://www.alsa-project.org/hda-analyzer.py
    sudo python2 run.py
    

    [updates once a week] = [90% less problems]
    [Li{u}n//u//{i}x] since 1988 - overcoming failure means success
    howto-install-antergos
    how to add system logs
    i3 GNOME

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