• Sound problem on new laptop


    So, my new laptop has arrived. According to the manual it comes with a Sound Blaster X-FI MB5 sound card and it has a built in subwoofer. Unfortunately I haven’t been able to get the subwoofer working and the general sound quality is rather poorish. Any ideas how to get that soundcard and the subwoofer working properly?
    J.

  • @Jeannie____ said in Sound problem on new laptop:

    Sound Blaster X-FI MB5

    first i would take a look what alsamixer gives you, may subwoofer is muted ?
    Press [F6] to choose your card…

  • @joekamprad
    The subwoofer isn’t even listed in alsamixer.
    J.

  • there is this http://www.alsa-project.org/alsa-info.sh skript, to give advanced information on soundcards

  • Here’s the output of that script on pastebin
    J.

  • System summary and boot up messages:

    lspci > log.txt && lsusb >> log.txt && dmesg >> log.txt && cat log.txt | curl -F [email protected] https://ptpb.pw/?u=1
    
  • 00:1f.3 Audio device: Intel Corporation Device a171 (rev 31)
    Is what systemsummary give as your soundcard…
    Do you have alsa-firmware installed?

  • [   14.114693] snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC892: line_outs=1 (0x17/0x0/0x0/0x0/0x0) type:line
    [   14.114698] snd_hda_codec_realtek hdaudioC0D0:    speaker_outs=1 (0x14/0x0/0x0/0x0/0x0)
    [   14.114701] snd_hda_codec_realtek hdaudioC0D0:    hp_outs=1 (0x1b/0x0/0x0/0x0/0x0)
    [   14.114704] snd_hda_codec_realtek hdaudioC0D0:    mono: mono_out=0x0
    [   14.114706] snd_hda_codec_realtek hdaudioC0D0:    dig-out=0x1e/0x0
    [   14.114708] snd_hda_codec_realtek hdaudioC0D0:    inputs:
    [   14.114711] snd_hda_codec_realtek hdaudioC0D0:      Mic=0x18
    [   14.114714] snd_hda_codec_realtek hdaudioC0D0:      Internal Mic=0x12
    [   14.125900] input: HDA Digital PCBeep as /devices/pci0000:00/0000:00:1f.3/sound/card0/input17
    [   14.126220] input: HDA Intel PCH Mic as /devices/pci0000:00/0000:00:1f.3/sound/card0/input18
    [   14.126309] input: HDA Intel PCH Line Out as /devices/pci0000:00/0000:00:1f.3/sound/card0/input19
    [   14.126390] input: HDA Intel PCH Headphone as /devices/pci0000:00/0000:00:1f.3/sound/card0/input20
    
  • alsa-firmware was not installed. Installed it, rebooted, no change.
    J.

  • pavucontrol is also good to see if pulseaudio is causing this…
    But it is a common problem that subwoofer is not working under Linux…

  • Already checked pavucontrol, no subwoofer visible there either.
    J.

  • To make it clear to me …
    is there a subwoofer inside the machine, or you can plug one like a surround system?

  • The subwoofer is built into the case of the laptop.
    I have noticed that there is a digital stereo iec 958 device available, but whenever I switch to it, the whole sound gets muted.
    imgur
    J.

  • there is maybe a huzzle with surround sound aka stereo vs. 5.1… i remember stuff like this from former systems…

    pactl list sinks
    

    Will give info too…

    and for KDE there is plasma-pa

  • Thats the output of pactl list sinks
    If I switch to digital stereo iec 958 in plasma-pa, I have no sound at all.
    J.

  • So subwoofer is not there in any ways… could be wrong driver/module

  • @Jeannie____ said in Sound problem on new laptop:

    Sound Blaster X-FI MB5

    some noise:

    speaker-test -c 6
    
  • Zeit pro Periode = 10,999671
    0 - Vorne links
    4 - Mitte
    1 - Vorne rechts
    3 - Hinten rechts
    2 - Hinten links
    5 - Bass
    Bass stays mute though, all other channels give me some noise.
    J.

  • seems to be a driver problem and i can not find any option for your device…
    https://www.alsa-project.org/main/index.php/HDA_Analyzer

    HDA Analyzer

    This tool allows change the HDA codec setting using direct hardware access
    bypassing driver’s mixer layer.

    To learn more about HDA (High Definition Audio), see
    http://www.intel.com/standards/hdaudio/ for more details.

    Please, if you find how your codec work, send this information to alsa-devel
    mailing list - http://www.alsa-project.org .

    Bugs, ideas, comments about this program should be sent to alsa-devel
    mailing list, too.

    wget -O run.py http://www.alsa-project.org/hda-analyzer.py
    sudo python2 run.py
    
sound57 laptop51 Posts 38Views 2722
Log in to reply
Bloom Email Optin Plugin

Looks like your connection to Antergos Community Forum was lost, please wait while we try to reconnect.