• xps 9343 no bluetooth


    Hi there,

    I recently installed antergos on my Xps 9343 and enjoying it so far.

    I just had an issue with the bluetooth on hardware:

    [[email protected] ~]$ lspci | grep Wireless\n
    02:00.0 Network controller: Intel Corporation Wireless 7265 (rev 59)
    
    [[email protected] ~] systemctl status bluetooth
    ● bluetooth.service - Bluetooth service
       Loaded: loaded (/usr/lib/systemd/system/bluetooth.service; enabled; vendor preset: disabled)
       Active: active (running) since Fri 2017-04-21 10:57:55 EDT; 36min ago
         Docs: man:bluetoothd(8)
     Main PID: 1992 (bluetoothd)
       Status: "Running"
        Tasks: 1 (limit: 4915)
       CGroup: /system.slice/bluetooth.service
               └─1992 /usr/lib/bluetooth/bluetoothd
    
    Apr 21 10:57:55 QWERT systemd[1]: Starting Bluetooth service...
    Apr 21 10:57:55 QWERT bluetoothd[1992]: Bluetooth daemon 5.44
    Apr 21 10:57:55 QWERT systemd[1]: Started Bluetooth service.
    Apr 21 10:57:55 QWERT[1992]: Starting SDP server
    Apr 21 10:57:55 QWEET[1992]: Bluetooth management interface 1.14 initialized
    

    According to arch linux page of this laptop, bluetooth should work out of the box with Intel cards. Also, the same card works with ubuntu just fine. But, here it isn’t. blutoothctl can not find any device.

    https://wiki.archlinux.org/index.php/Dell_XPS_13_(9343)

    I appreciate any help. Thanks.

  • bluetoothctl
    scan on
    

    may show you the device and if worked or not…
    But your Links shows me this:

    The Broadcom Bluetooth firmware is not available in the kernel (source), so you need to install
    bcm20702a1-firmware and reboot if you want to use Bluetooth.

    can you check:

    sudo lsusb
    sudo lspci
    

    to find your bluetooth device (may it differs from that from Arch)

    [updates once a week] = [90% less problems]
    [Li{u}n//u//{i}x] since 1988 - overcoming failure means success
    http://kamprad.net/howto-installing-antergos/
    how to add system logs

  • bluetoothctl scan on returns ‘No default controller available’.

    And no, I dont need broadcom firmware. See in the link:
    Note: users with Intel wireless adapter with both Wi-Fi and Bluetooth, the Bluetooth interface should be available out-of-the-box, as the required firmware is included in linux-firmware.

    Here is the outputs:

    [[email protected]~]$ sudo lspci
    00:00.0 Host bridge: Intel Corporation Broadwell-U Host Bridge -OPI (rev 09)
    00:02.0 VGA compatible controller: Intel Corporation HD Graphics 5500 (rev 09)
    00:03.0 Audio device: Intel Corporation Broadwell-U Audio Controller (rev 09)
    00:04.0 Signal processing controller: Intel Corporation Broadwell-U Processor Thermal Subsystem (rev 09)
    00:14.0 USB controller: Intel Corporation Wildcat Point-LP USB xHCI Controller (rev 03)
    00:16.0 Communication controller: Intel Corporation Wildcat Point-LP MEI Controller #1 (rev 03)
    00:1c.0 PCI bridge: Intel Corporation Wildcat Point-LP PCI Express Root Port #1 (rev e3)
    00:1c.3 PCI bridge: Intel Corporation Wildcat Point-LP PCI Express Root Port #4 (rev e3)
    00:1f.0 ISA bridge: Intel Corporation Wildcat Point-LP LPC Controller (rev 03)
    00:1f.2 SATA controller: Intel Corporation Wildcat Point-LP SATA Controller [AHCI Mode] (rev 03)
    00:1f.3 SMBus: Intel Corporation Wildcat Point-LP SMBus Controller (rev 03)
    00:1f.6 Signal processing controller: Intel Corporation Wildcat Point-LP Thermal Management Controller (rev 03)
    01:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5249 PCI Express Card Reader (rev 01)
    02:00.0 Network controller: Intel Corporation Wireless 7265 (rev 59)
    
    [[email protected] ~]$ sudo lsusb
    Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
    Bus 001 Device 002: ID 0bda:5758 Realtek Semiconductor Corp. 
    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    
  • Then i would say there is a failure on loading the firmware, this is happening very often on bluetooth…
    I get this after booting into Win10 windows loading a different firmware into the device or something and after rebooting to Linux bluetooth fails…

    dmesg | grep firmware
    

    to see if firmware loading fails…

    b.t.w.
    linux-firmware is installed?

    [updates once a week] = [90% less problems]
    [Li{u}n//u//{i}x] since 1988 - overcoming failure means success
    http://kamprad.net/howto-installing-antergos/
    how to add system logs

  • Looks like it was able to load the wireless card after a couple of attempts

    [[email protected] ~]$ dmesg | grep firmware
    [    1.956900] iwlwifi 0000:02:00.0: Direct firmware load for iwlwifi-7265D-26.ucode failed with error -2
    [    1.956915] iwlwifi 0000:02:00.0: Direct firmware load for iwlwifi-7265D-25.ucode failed with error -2
    [    1.956926] iwlwifi 0000:02:00.0: Direct firmware load for iwlwifi-7265D-24.ucode failed with error -2
    [    1.956937] iwlwifi 0000:02:00.0: Direct firmware load for iwlwifi-7265D-23.ucode failed with error -2
    [    1.959668] iwlwifi 0000:02:00.0: loaded firmware version 22.391740.0 op_mode iwlmvm
    [    2.075569] haswell-pcm-audio haswell-pcm-audio: Direct firmware load for intel/IntcPP01.bin failed with error -2
    

    Yes, I have linux-firmware installed.

  • try toggle the radios off and on with the hardware switch (button next to F12)
    and then

    dmesg | grep Bluetooth
    

    [updates once a week] = [90% less problems]
    [Li{u}n//u//{i}x] since 1988 - overcoming failure means success
    http://kamprad.net/howto-installing-antergos/
    how to add system logs

  • Huh wierd.

    I got it up working though I am not sure how I did it.

    Only difference that I can see from before is the bnep module loaded.

bluetooth25 93431 xps12 Posts 7Views 322
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