• Unable to install on MSI PE60 - ACPI error


    Hello.
    I’ve spent some months trying to install a GNU/Linux distribution without real progress.
    I did succeed in running some live distributions and installing them, but only after disabling ACPI or blacklist nouveau. I never got nvidia running, alone nor with bumblebee. I tried also with nvidia propietary drivers.
    In my last attempt I followed an excellent wiki at Antergos site: “Bumblebee for NVIDIA Optimus”, but after rebooting (5.12 in that wiki), I got stuck:

    [	0.960135] ACPI Error: No handler for Region [EC__] (ffff88046e0e6dB0) [EmbeddedControl] (20160831/evregion-166)
    [	0.960142] ACPI Error: Region EmbeddedControl (ID=3) has no handler (20160831/exfldio-299)
    [	0.960146] ACPI Error: Method parse/execution failed [\_SB.PCI0.LPCB.EC._REG] (Node ffff88046e0e78e8), AE_NOT_EXIST (20160831/psparse-543)
    starting version 232
    /dev/sda5: clean, 199855/2621440 files, 1723367/10485760 blocks
    [	7.930911] pcieport 0000:00:1c.0: PCIe Bus Error: severity=Corrected, type=Physical Layer, id=00e0(Receiver ID)
    [	7.930913] pcieport 0000:00:1c.0:  device [8086:a110] error status/mask=00000001/00002000
    [	7.930914] pcieport 0000:00:1c.0:   [ 0] Receiver Error		(First)
    [	8.017464] pcieport 0000:00:1c.0: PCIe Bus Error: severity=Corrected, type=Physical Layer, id=00e0(Receiver ID)
    [	8.017465] pcieport 0000:00:1c.0:  device [8086:a110] error status/mask=00000001/00002000
    [	8.017466] pcieport 0000:00:1c.0:   [ 0] Receiver Error		(First)
    [	8.083405] pcieport 0000:00:1c.0: PCIe Bus Error: severity=Corrected, type=Physical Layer, id=00e0(Receiver ID)
    [	8.083408] pcieport 0000:00:1c.0:  device [8086:a110] error status/mask=00000001/00002000
    [	8.083412] pcieport 0000:00:1c.0:   [ 0] Receiver Error		(First)
    [	8.186416] pcieport 0000:00:1c.0: PCIe Bus Error: severity=Corrected, type=Physical Layer, id=00e0(Receiver ID)
    [	8.186419] pcieport 0000:00:1c.0:  device [8086:a110] error status/mask=00000001/00002000
    [	8.186423] pcieport 0000:00:1c.0:   [ 0] Receiver Error		(First)
    

    Equipment:
    MSI PE60 6QE
    CPU: Intel® Core™ i7-6700HQ CPU @ 2.60GHz
    Graphics: NVIDIA GeForce GTX 960M, 2048 MB
    Graphics: Intel® HD Graphics 530, 1024 MB

    In these months, I’ve waited for newer kernels, tried several distributions and tutorials, updated the BIOS… I guess the problem it`s not the graphics cards support but the ACPI itself, maybe its power management (error referring to port to wich is connected the graphic card?).

    I will appreciate your support with this frustrating issue. I don’t know what else to try… since you certainly noticed, I’m just a beginner, interested on FOSS and community philosophy… but with a training far away from computing.
    Thank you very much.

  • @Css im not sure if this will help you, but i’ll share anyway, maybe it does. ive been getting an acpi error: cannot create device_platform for a very long time, and quite frankly ive been ignoring it, but today i just happened to change some settings in the bios, so i disabled tpm and set it to “hidden”, on reboot there was no acpi error anymore. if you have tpm in your bios setting maybe you can try turning it off, perhaps that helps.

  • @KabirGandhiok Thank you very much for your willingness to help. There is nothing like TPM in my BIOS setting, also nothing related to Nvidia or graphic management.
    Thanks, sincerely.

  • We have a automatic installer for bumblebee called nvidia-installer

    sudo pacman -S nvidia-installer
    sudo nvidia-installer -b
    

    will install automaticly, just give it a try!

    [updates once a week] = [90% less problems]
    [Li{u}n//u//{i}x] since 1988 - overcoming failure means success
    http://kamprad.net/howto-installing-antergos/
    https://forum.antergos.com/topic/1883/how-to-include-system-logs-when-asking-for-help

  • Thanks @joekamprad. I tried the installer (by the way, a great tool that makes easy the process)… but I got the same result…
    Thank you for your answer!
    Don’t you think the log maybe points to the PCIe port?

  • [ 8.083408] pcieport 0000:00:1c.0: device [8086:a110] error status/mask=00000001/00002000
    [ 8.083412] pcieport 0000:00:1c.0: [ 0] Receiver Error (First)
    [ 8.186416] pcieport 0000:00:1c.0: PCIe Bus Error: severity=Corrected, type=Physical Layer, id=00e0(Receiver ID)

    I do not think this are relevant errors it seems only kernel message "Spam"
    But MSI Boards always are problematic under Linux…

    As you say you try several distros e.t.c. it is not some simple problem on installing here…
    If you will find a solution: tell your story and give complete logs to investigate.

    Also output with hardware details can help.
    But please pastebin and post only links here…

    \ also change the topic text to point to your problem you have installed Antergos ? seems yes… what do you want to install, where is the problem? how do you try this?

    [updates once a week] = [90% less problems]
    [Li{u}n//u//{i}x] since 1988 - overcoming failure means success
    http://kamprad.net/howto-installing-antergos/
    https://forum.antergos.com/topic/1883/how-to-include-system-logs-when-asking-for-help

  • Thank you @joekamprad for your time. I appreciate it.

    Yes, I tried to get over this problem with several distros (Linux Mint, OpenSUSE, KaOS, Manjaro and now Antergos). I had never before contacted the Community, but I agree with you: it’s something more general, not just related to Antergos, so maybe I should go to some general GNU/Linux forum (suggestions accepted). I was hoping someone with more experience would have the same laptop so that I could apply their solution.

    I’ve also asked for support to MSI, getting this answer:
    “This Notebook is optmized for Windows system, therefore the support of Linux is limited, we recommend to install Windows on MSI notebook.
    Because Linux organization didn’t cooperate with MSI, our linux resource is limited, we could not help on this case, it is still recommended to install WIN10, sorry for any inconvenience caused.”

    That’s all. “Linux organization didn`t cooperate”…

    Anyway, I promise I will tell back my story if I find som solution.
    Thanks again for everyone’s time.

  • @Css http://www.linlap.com/msi_pe60_prestige_pe60_6qe_gtx960m

    Seems like using only the nvidia card with nvidia-drivers should be a solution.
    But as i am not expert on hybrid cards should be helpfull to explained by some more involved users…

    [updates once a week] = [90% less problems]
    [Li{u}n//u//{i}x] since 1988 - overcoming failure means success
    http://kamprad.net/howto-installing-antergos/
    https://forum.antergos.com/topic/1883/how-to-include-system-logs-when-asking-for-help

  • Great! I’ll follow that link closely and I’ll keep searching the web.
    @joekamprad Thank you again!!

  • Finally, writing from my new distro!

    I’ve just installed Antergos 17.7 in my laptop:
    MSI PE60 6QE
    CPU: Intel® Core™ i7-6700HQ CPU @ 2.60GHz
    Graphics: NVIDIA GeForce GTX 960M, 2048 MB
    Graphics: Intel® HD Graphics 530, 1024 MB

    I followed the tutorial “Bumblebee for NVIDIA Optimus” at Antergos wiki, except for:

    • instead of suggested acpi_osi="!Windows 2015, I used acpi_osi! acpi_osi=“Windows 2009” (both parameters to boot after Bumblebee installation). To make them permanent I modified the GRUB_CMDLINE_LINUX_DEFAULT adding the new parameters and substituting the " by ':
    sudo gedit /etc/default/grub   # opens  the editor, the modify the line adding the new parameters, and use ' instead of ":
    GRUB_CMDLINE_LINUX_DEFAULT='quiet acpi_osi=! acpi_osi="Windows 2009" resume=UUID=871f9da6-7807-432f-99b4-7fe7630feeff'
    sudo grub-mkconfig -o /boot/grub/grub.cfg   # creates grub config
    
    • Also, on dual boot with Windows 10, do not forget to disable Windows fast startup (go to Control Panel> Hardware and Sound> Power Options> System Setting> Choose the power buttons and uncheck the Turn on fast startup box) …that cost me some time investigating why after Windows boot, Antergos entry had disappeared at UEFI boot menu…

    According to glxgears now it’s up and running.

    Thanks again everybody!

  • Great! welcome to Antergos!
    This will be helpfull for others for shure!

    [updates once a week] = [90% less problems]
    [Li{u}n//u//{i}x] since 1988 - overcoming failure means success
    http://kamprad.net/howto-installing-antergos/
    https://forum.antergos.com/topic/1883/how-to-include-system-logs-when-asking-for-help

  • Congratulations, friend! Welcome to Antergos! I look forward to seeing more of you here on the Forum in the future:grinning:.

    Keep trying, never give up. In the end, you will find that it was all worth it

    https://sourceforge.net/projects/antergos-deepin
    https://linuxbasicssite.wordpress.com

nvidia gtx 960m3 intel hd graphi2 msi pe601 acpi6 Posts 12Views 676
Log in to reply