• Dell DA100 Adapter


    Hey Guys,

    I recently got a Dell DA100 adapter for free, and trying to get it to work in Arch Linux. It works just fine in Windows 10, but it doesn’t seem to be recognized in arch.

    Found the following document:
    https://wiki.archlinux.org/index.php/Talk:DisplayLink

    But still running into issues. Anyone that could offer any help, it would be greatly appreciated.

    Thanks!

  • Anyone that can help?

  • provide some output:

    dmesg | grep usb
    
    sytemctl status displaylink.service 
    

    [updates once a week] = [90% less problems]
    [Li{u}n//u//{i}x] since 1988 - overcoming failure means success
    howto-install-antergos
    how to add system logs
    i3-wm#gnome-shell

  • Hey Joe,

    I’ll get you the output to your commands shortly…but I’ve done some reading and think I’ve learned a few more things that might help in the troubleshooting process.

    Background:
    There are 2 versions of the “Dell Adapter.” The USB 3.0 Dell Adapter (DA100), this is different than the USB-C version (DA200). Both referred to as the “Dell Adapter” which is where some confusion is most likely.

    This is the USB 3.0 version to HDMI/VGA/Ethernet/USB 2.0 linked below:
    http://accessories.ap.dell.com/sna/productdetail.aspx?c=au&l=en&s=dhs&cs=audhs1&sku=492-11742

    This is the USB-C version (USB-C to HDMI/VGA/Ethernet/USB 3.0, model DA200):
    http://accessories.ap.dell.com/sna/productdetail.aspx?c=sg&l=en&s=bsd&cs=sgbsd1&sku=470-abnl

    Reading on Reddit, forums, etc. I believe the USB-C version is causing a lot of people headaches and what I gather does not currently work in Linux.

    A New Hope:
    I have the USB 3.0 Version of the Dell Adapter (DA100). The USB 3.0 version has it’s own chip inside, and uses Displaylink drivers to work in Windows. I’ve done some reading here:
    https://wiki.archlinux.org/index.php/DisplayLink#USB_3.0_DL-5xxx.2C_DL-41xx.2C_DL-3x00_Devices

    There is also an Ubuntu version of the Displaylink driver that gives me hope, link here:
    http://www.displaylink.com/downloads/ubuntu

    So, maybe the next plan of attack is getting the actual Displaylink driver working in Arch correctly? Thoughts?

    Thanks,
    Asif

  • DisplayLink Helpforum for OpenSource Driver:
    http://www.displaylink.org/forum/forumdisplay.php?f=29

    [updates once a week] = [90% less problems]
    [Li{u}n//u//{i}x] since 1988 - overcoming failure means success
    howto-install-antergos
    how to add system logs
    i3-wm#gnome-shell

  • Thanks! I’ll move my troubleshooting to the other forum. =)

    Thanks,
    Asif

  • report back here then ;)

    [updates once a week] = [90% less problems]
    [Li{u}n//u//{i}x] since 1988 - overcoming failure means success
    howto-install-antergos
    how to add system logs
    i3-wm#gnome-shell

  • I have very bad experiences with Displaylink (the USB 3 version of the dock). It worked reasonably on Ubuntu 16.04.01, but then only provided I mirrored the screens. It broke on Ubuntu 16.4.02, with a newer kernel and graphical stack, becoming too slow. Yesterday, I gave up and purchased a USB C to HDMI cable instead. That same evening, I moved to Antergos :smiley:

    I think it will take a while before Displaylink will work decently. At least they attempt some Linux support, although apparently also Windows is not trouble free.

  • Thanks Antimony for the quick reply. Few follow-up questions for you:

    1. Are you using a Dell XPS 13?
    2. Which USB-C To HDMI cable did you end up buying to work with Antergos?

    Thanks,
    Asif

  • @a4orce84 Yes, an XPS 13 9350. The cable is an USB C to HDMI/USB C/normal USB as I did not find a cable that just converts to HDMI. Mine happens to be from apple but this is standard and you can find other brands (cheaper and probably equally good).

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