• \[SOLVED\] Wi-Fi problem - Hardware Disabled


    Hello,

    First of all - thanks for the great Linux distribution.

    Anyway, I have problem with my laptop’s Wireless connection. I am using ASUS X550C laptop and Antergos GNOME DE. GNOME is showing that my Wi-Fi is disabled by hardware - “Hardware disabled”. My laptop hasn’t any real Wi-Fi switch on it - there is keyboard shortcut Fn+F2 but that doesn’t do anything.

    Anyway, as far as I have tested, this problem exists in all Debian/Ubuntu based distributions and actually Wi-Fi worked without problems only in Manjaro Linux (Arch based) so I thought - maybe there is easy way how to solve this problem (I wouldn’t like to manually enter a lot of commands in bash or edit configuration files etc.)?

    And I have another, not so important question - is there a way how to sort folders first before files in GNOME file manager? Thanks for replies.

    Arvis Lācis (@arvislacis)

  • Hello,

    First of all - thanks for the great Linux distribution.

    Anyway, I have problem with my laptop’s Wireless connection. I am using ASUS X550C laptop and Antergos GNOME DE. GNOME is showing that my Wi-Fi is disabled by hardware - “Hardware disabled”. My laptop hasn’t any real Wi-Fi switch on it - there is keyboard shortcut Fn+F2 but that doesn’t do anything.

    Anyway, as far as I have tested, this problem exists in all Debian/Ubuntu based distributions and actually Wi-Fi worked without problems only in Manjaro Linux (Arch based) so I thought - maybe there is easy way how to solve this problem (I wouldn’t like to manually enter a lot of commands in bash or edit configuration files etc.)?

    And I have another, not so important question - is there a way how to sort folders first before files in GNOME file manager? Thanks for replies.

    Arvis Lācis (@arvislacis)

  • Hi,

    try the following command

    ip link set wlan0 up
    

    if that dosen’t work check if the driver is loaded.

    lspci -k
    

    you can also post the output here.

  • 00:00.0 Host bridge: Intel Corporation 3rd Gen Core processor DRAM Controller (rev 09)
    Subsystem: ASUSTeK Computer Inc. Device 124d
    00:01.0 PCI bridge: Intel Corporation Xeon E3-1200 v2/3rd Gen Core processor PCI Express Root Port (rev 09)
    Kernel driver in use: pcieport
    Kernel modules: shpchp
    00:02.0 VGA compatible controller: Intel Corporation 3rd Gen Core processor Graphics Controller (rev 09)
    Subsystem: ASUSTeK Computer Inc. Device 124d
    Kernel driver in use: i915
    Kernel modules: i915
    00:14.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB xHCI Host Controller (rev 04)
    Subsystem: ASUSTeK Computer Inc. Device 124d
    Kernel driver in use: xhci_hcd
    Kernel modules: xhci_hcd
    00:16.0 Communication controller: Intel Corporation 7 Series/C210 Series Chipset Family MEI Controller #1 (rev 04)
    Subsystem: ASUSTeK Computer Inc. Device 124d
    Kernel driver in use: mei_me
    Kernel modules: mei_me
    00:1a.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #2 (rev 04)
    Subsystem: ASUSTeK Computer Inc. Device 124d
    Kernel driver in use: ehci-pci
    Kernel modules: ehci_pci
    00:1b.0 Audio device: Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller (rev 04)
    Subsystem: ASUSTeK Computer Inc. Device 124d
    Kernel driver in use: snd_hda_intel
    Kernel modules: snd_hda_intel
    00:1c.0 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 1 (rev c4)
    Kernel driver in use: pcieport
    Kernel modules: shpchp
    00:1c.1 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 2 (rev c4)
    Kernel driver in use: pcieport
    Kernel modules: shpchp
    00:1c.3 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 4 (rev c4)
    Kernel driver in use: pcieport
    Kernel modules: shpchp
    00:1d.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #1 (rev 04)
    Subsystem: ASUSTeK Computer Inc. Device 124d
    Kernel driver in use: ehci-pci
    Kernel modules: ehci_pci
    00:1f.0 ISA bridge: Intel Corporation HM76 Express Chipset LPC Controller (rev 04)
    Subsystem: ASUSTeK Computer Inc. Device 124d
    Kernel driver in use: lpc_ich
    Kernel modules: lpc_ich
    00:1f.2 SATA controller: Intel Corporation 7 Series Chipset Family 6-port SATA Controller [AHCI mode] (rev 04)
    Subsystem: ASUSTeK Computer Inc. Device 124d
    Kernel driver in use: ahci
    Kernel modules: ahci
    00:1f.3 SMBus: Intel Corporation 7 Series/C210 Series Chipset Family SMBus Controller (rev 04)
    Subsystem: ASUSTeK Computer Inc. Device 124d
    Kernel modules: i2c_i801
    01:00.0 3D controller: NVIDIA Corporation GF117M [GeForce 610M/710M / GT 620M/625M/630M/720M] (rev a1)
    Subsystem: ASUSTeK Computer Inc. GeForce GT 720M
    Kernel driver in use: nouveau
    Kernel modules: nouveau
    03:00.0 Network controller: Qualcomm Atheros AR9485 Wireless Network Adapter (rev 01)
    Subsystem: AzureWave Device 2c97
    Kernel driver in use: ath9k
    Kernel modules: ath9k
    04:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. Device 5289 (rev 01)
    Subsystem: ASUSTeK Computer Inc. Device 202f
    Kernel driver in use: rtsx_pci
    Kernel modules: rtsx_pci
    04:00.2 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 0a)
    Subsystem: ASUSTeK Computer Inc. Device 200f
    Kernel driver in use: r8169
    Kernel modules: r8169

    Arvis Lācis (@arvislacis)

  • The first bash command give me the output:

    Cannot find device “wlan0”.

    Arvis Lācis (@arvislacis)

  • Regarding the folders in GNOME file manager. You can set this option in Settings.

    I attach a picture (unfortunately i have it only in german language)

  • Thanks a lot, it’s ok. Well, I found that “show folders first” solution before your post - I just forgot that in GNOME shell there is also another way how to access application settings.

    Still have problem with my wireless…

    Arvis Lācis (@arvislacis)

  • While you are looking, you may want to check this file:
    [list:2q125dv5]/var/lib/NetworkManager/NetworkManager.state[/list:u:2q125dv5] <edit: changed the file name.

    It should have some lines in it like this:

      
    NetworkingEnabled=true  
    WirelessEnabled=true  
    WWANEnabled=true  
    WimaxEnabled=true
    

    Obviously, if [code:2q125dv5]WirelessEnabled=false[/code:2q125dv5] then you need to change that one to true and save.

    This may or may not be your problem, and this used to be a problem more often a few years ago, but it certainly is worth a check.

    All the best in getting this working as it sure is frustrating when this doesn’t work right.

    BTW, welcome to Antergos!

    In God's love,
    †MaNNa <{{{\>< …to You all thanks and glory Lord Yeshua!

    And Jesus prayed to The Father, "And this is the way to ete…

  • In that directory I have only file [b:o6f8r44u]/var/lib/NetworkManager/NetworkManager.state[/b:o6f8r44u] and in that contents all values are set to [b:o6f8r44u]true[/b:o6f8r44u].

    Arvis Lācis (@arvislacis)

  • could you check the name for the wireless adapter with the command

    ip link
    

    then replace wlan0 in the first command with the name (somthing like wlXXX) you got.

    ip link set XXX up

  • sudo ip link set wlp3s0 up

    RTNETLINK answers: Operation not possible due to RF-kill

    Arvis Lācis (@arvislacis)

  • Was just editing the file name as you submitted.

    Then, that is not your problem. It may be a driver problem at this point.

    In God's love,
    †MaNNa <{{{\>< …to You all thanks and glory Lord Yeshua!

    And Jesus prayed to The Father, "And this is the way to ete…

  • Put sudo befor the command

  • Yes, I am sure that this is also problem with my wireless card driver. Well, in Debian/Ubutnu distributions wireless turned on after I suspended and waked up my laptop but in Antergos there is also another problem - when I wake up my laptop from suspend it freezes - I can see the lock screen and mouse cursor but I can’t move my mouse cursor or can’t do anything else. [b:edsunrja]Or I just don’t know how to unlock lock screen.[/b:edsunrja] So I need to turn off my laptop with brute force method.

    Arvis Lācis (@arvislacis)

  • @“pseudonym”:3imtnk7d said:

    Put sudo befor the command[/quote:3imtnk7d]

    If you mean [b:3imtnk7d]sudo ip link set [device name] up[/b:3imtnk7d] then it gives the same rf-kill error.

    Arvis Lācis (@arvislacis)

  • It looks like you have the package ‘rfkill’ installed. It is not installed on our ASUS netbook, and wireless works fine.

    If it is installed, try:

    pacman -Rcns rfkill
    

    to remove it. Then try your connection again.

    You may, or may not need to reboot.

    In God's love,
    †MaNNa <{{{\>< …to You all thanks and glory Lord Yeshua!

    And Jesus prayed to The Father, "And this is the way to ete…

  • @“MaNNa”:2revemq6 said:

    It looks like you have the package ‘rfkill’ installed. It is not installed on our ASUS netbook, and wireless works fine.

    If it is installed, try:

    pacman -Rcns rfkill
    

    to remove it. Then try your connection again.

    You may, or may not need to reboot.[/quote:2revemq6]

    I haven’t also [b:2revemq6]rfkill[/b:2revemq6] packed installed:

    error: target not found: rfkill
    

    Arvis Lācis (@arvislacis)

  • Interesting…

    Please tell us what files (and their contents) you have in: /etc/modprobe.d/

    In God's love,
    †MaNNa <{{{\>< …to You all thanks and glory Lord Yeshua!

    And Jesus prayed to The Father, "And this is the way to ete…

  • @“MaNNa”:26cg0au0 said:

    Interesting…

    Please tell us what files (and their contents) you have in: /etc/modprobe.d/[/quote:26cg0au0]

    That folder is empty and seems that there are also no hidden files.
    By the way, thanks a lot for your help.

    Maybe you could say why I can’t wake up my laptop form suspend successfully? If I could do that then maybe my wireless would be turned on (just like in Debian based distributions).

    Arvis Lācis (@arvislacis)

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