• Digikam/Shotwell - not importing via MTP/PTP


    Hi,

    I’m on Antergos Gnome 3.14.2, kernel 3.18-2-2-ARCH.

    Shotwell and Digikam detect my Samsung S3 mobile but fail to import via either MTP or PTP. The S3 shows up in Nautilus File Manager OK and I can copy/paste, although that has been a bit flaky in the past.
    Under PTP Digikam offers no error message, it just doesn’t do anything.
    Under MTP Digikam offers the error message, "Failed to connect to the camera."
    Shotwell (although I’m sure I had this working recently) does the same with the error message, “Unable to fetch previews from camera - could not claim USB device”.

    If memory serves, Digikam imported fine on Ubuntu-Gnome 14.10 but that installation is currently in hiatus as I await a piece of hardware so I can’t double-check.

    Has anyone got any solutions or come across problem before? I have kio-mtp, gvfs-gphoto2 & gvfs-mtp installed.

    Many thanks :-)

  • Hi,

    I’m on Antergos Gnome 3.14.2, kernel 3.18-2-2-ARCH.

    Shotwell and Digikam detect my Samsung S3 mobile but fail to import via either MTP or PTP. The S3 shows up in Nautilus File Manager OK and I can copy/paste, although that has been a bit flaky in the past.
    Under PTP Digikam offers no error message, it just doesn’t do anything.
    Under MTP Digikam offers the error message, "Failed to connect to the camera."
    Shotwell (although I’m sure I had this working recently) does the same with the error message, “Unable to fetch previews from camera - could not claim USB device”.

    If memory serves, Digikam imported fine on Ubuntu-Gnome 14.10 but that installation is currently in hiatus as I await a piece of hardware so I can’t double-check.

    Has anyone got any solutions or come across problem before? I have kio-mtp, gvfs-gphoto2 & gvfs-mtp installed.

    Many thanks :-)

  • You’ve got the correct dependancies installed for transfering images to and from your computer.

    sudo pacman -S libgphoto2
    

    I remember I had to install this as well when I was running Gnome and wanted to import/export photos from digital cameras.
    Got this from the Arch Wiki: [https://wiki.archlinux.org/index.php/Digital_Cameras][0]">[https://wiki.archlinux.org/index.php/Digital_Cameras][1]

    [0]: <a href=
    [1]: https://wiki.archlinux.org/index.php/Digital_Cameras

    Download " antergos-wallpapers-extra " and enjoy community sponsored wallpapers.

    Use the "Linux Beginner Search Engine"

    https://cse.google.com/cse/home?cx=017607476515012185699:b_owgx6xyi0

  • Hi, thanks.

    I’ve got libgphoto2 installed, though.
    I tried a fresh install of Antergos Gnome on a different machine and Digikam/Shotwell would import when the mobile was set to PTP but not MTP. I could still copy paste via the file manager & MTP. So I suppose it means I’ve installed something on this errant laptop that is causing the problem.
    I’m afraid it looks like a re-installation.

  • That’s too bad re: re-installation. I’m sorry that I missed your post though. I was here on the board for the last few days and unfortunately I missed your post. Was going to try to help you out.
    I don’t think that it would have been your laptop. Antergos and other Linux distros are pretty good at pointing out conflicts.

    what about the optional dependencies under the Installation header at the Wiki?
    Did you need any front-end applications for libgphoto2? Had you looked at those perhaps? They are also listed on the Wiki.

    Download " antergos-wallpapers-extra " and enjoy community sponsored wallpapers.

    Use the "Linux Beginner Search Engine"

    https://cse.google.com/cse/home?cx=017607476515012185699:b_owgx6xyi0

  • HI,
    you can see this link: https://wiki.archlinux.org/index.php/MTP

    I have same problem with kde dolphin and install a kio mtp and would be good.

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