• Wifi no longer works after update


    Hello all, About a week ago there was a update and after I rebooted my laptop wifi no longer worked. I’ve been trying to trouble shoot it myself but I am now at a loss. I’ve read the wikis and scoured Google to no avail. I’m hoping maybe someone here can point me in the right direction.

    I have an Atheros QCA9377 card using Ath10k firmware. I know it works because It functions in Windows and also works inside a Antergos live usb session. Here are some logs that might mean something to someone who knows whats going on.

    Dmesg:

    [ 1373.364456] pcieport 0000:00:1c.4: AER: Multiple Corrected error received: 0000:00:1c.4
    [ 1373.364510] pcieport 0000:00:1c.4: PCIe Bus Error: severity=Corrected, type=Data Link Layer, (Transmitter ID)
    [ 1373.364516] pcieport 0000:00:1c.4:   device [8086:9d14] error status/mask=00001000/00002000
    [ 1373.364523] pcieport 0000:00:1c.4:    [12] Timeout               
    [ 1623.770871] audit: type=1111 audit(1558033724.852:64): pid=703 uid=0 auid=4294967295 ses=4294967295 msg='op=statistics arg="refresh-rate-ms" pid=1034 uid=1000 result=success exe="/usr/bin/NetworkManager" hostname=? addr=? terminal=? res=success'
    [ 1633.002653] audit: type=1111 audit(1558033734.081:65): pid=703 uid=0 auid=4294967295 ses=4294967295 msg='op=device-disconnect interface="wlp0s20f0u4" ifindex=4 pid=1034 uid=1000 result=success exe="/usr/bin/NetworkManager" hostname=? addr=? terminal=? res=success'
    [ 1633.015915] wlp0s20f0u4: deauthenticating from 0c:54:a5:ee:04:68 by local choice (Reason: 3=DEAUTH_LEAVING)
    [ 1633.036476] audit: type=1130 audit(1558033734.115:66): pid=1 uid=0 auid=4294967295 ses=4294967295 msg='unit=NetworkManager-dispatcher comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success'
    [ 1633.046730] audit: type=1111 audit(1558033734.125:67): pid=703 uid=0 auid=4294967295 ses=4294967295 msg='op=statistics arg="refresh-rate-ms" pid=1034 uid=1000 result=success exe="/usr/bin/NetworkManager" hostname=? addr=? terminal=? res=success'
    [ 1643.358508] audit: type=1131 audit(1558033744.438:68): pid=1 uid=0 auid=4294967295 ses=4294967295 msg='unit=NetworkManager-dispatcher comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success'
    [ 1695.131379] audit: type=1111 audit(1558033796.214:69): pid=703 uid=0 auid=4294967295 ses=4294967295 msg='op=connection-activate uuid=51538606-5167-4eae-a3a9-cdc2ef825d1a name=4E5341205375727665696C6C616E63652056616E202334 pid=1034 uid=1000 result=success exe="/usr/bin/NetworkManager" hostname=? addr=? terminal=? res=success'
    [ 1695.165338] wlp3s0: authenticate with 0c:54:a5:ed:c7:98
    [ 1695.200094] wlp3s0: send auth to 0c:54:a5:ed:c7:98 (try 1/3)
    [ 1695.202944] wlp3s0: authenticated
    [ 1695.204455] wlp3s0: associate with 0c:54:a5:ed:c7:98 (try 1/3)
    [ 1695.307784] wlp3s0: associate with 0c:54:a5:ed:c7:98 (try 2/3)
    [ 1695.411106] wlp3s0: associate with 0c:54:a5:ed:c7:98 (try 3/3)
    [ 1695.517843] wlp3s0: association with 0c:54:a5:ed:c7:98 timed out
    [ 1705.607991] wlp3s0: authenticate with 0c:54:a5:ee:04:68
    [ 1705.643194] wlp3s0: send auth to 0c:54:a5:ee:04:68 (try 1/3)
    [ 1705.647722] wlp3s0: authenticated
    [ 1705.654579] wlp3s0: associate with 0c:54:a5:ee:04:68 (try 1/3)
    [ 1705.761230] wlp3s0: associate with 0c:54:a5:ee:04:68 (try 2/3)
    [ 1705.864614] wlp3s0: associate with 0c:54:a5:ee:04:68 (try 3/3)
    [ 1705.967902] wlp3s0: association with 0c:54:a5:ee:04:68 timed out
    [ 1720.581424] wlp3s0: authenticate with 0c:54:a5:ed:c7:98
    [ 1720.614362] wlp3s0: send auth to 0c:54:a5:ed:c7:98 (try 1/3)
    [ 1720.617141] wlp3s0: authenticated
    [ 1720.621338] wlp3s0: associate with 0c:54:a5:ed:c7:98 (try 1/3)
    [ 1720.724717] wlp3s0: associate with 0c:54:a5:ed:c7:98 (try 2/3)
    [ 1720.827998] wlp3s0: associate with 0c:54:a5:ed:c7:98 (try 3/3)
    [ 1720.931392] wlp3s0: association with 0c:54:a5:ed:c7:98 timed out
    [ 1731.015652] wlp3s0: authenticate with 0c:54:a5:ee:04:68
    [ 1731.050607] wlp3s0: send auth to 0c:54:a5:ee:04:68 (try 1/3)
    [ 1731.056107] wlp3s0: authenticated
    [ 1731.061414] wlp3s0: associate with 0c:54:a5:ee:04:68 (try 1/3)
    [ 1731.164793] wlp3s0: associate with 0c:54:a5:ee:04:68 (try 2/3)
    [ 1731.271450] wlp3s0: associate with 0c:54:a5:ee:04:68 (try 3/3)
    [ 1731.374843] wlp3s0: association with 0c:54:a5:ee:04:68 timed out
    [ 1746.011452] wlp3s0: authenticate with 0c:54:a5:ed:c7:98
    [ 1746.043784] wlp3s0: send auth to 0c:54:a5:ed:c7:98 (try 1/3)
    [ 1746.046741] wlp3s0: authenticated
    [ 1746.048160] wlp3s0: associate with 0c:54:a5:ed:c7:98 (try 1/3)
    [ 1746.151581] wlp3s0: associate with 0c:54:a5:ed:c7:98 (try 2/3)
    [ 1746.254915] wlp3s0: associate with 0c:54:a5:ed:c7:98 (try 3/3)
    [ 1746.358251] wlp3s0: association with 0c:54:a5:ed:c7:98 timed out
    [ 1756.440660] wlp3s0: authenticate with 0c:54:a5:ee:04:68
    [ 1756.476101] wlp3s0: send auth to 0c:54:a5:ee:04:68 (try 1/3)
    [ 1756.479567] wlp3s0: authenticated
    [ 1756.491592] wlp3s0: associate with 0c:54:a5:ee:04:68 (try 1/3)
    [ 1756.595383] wlp3s0: associate with 0c:54:a5:ee:04:68 (try 2/3)
    [ 1756.698322] wlp3s0: associate with 0c:54:a5:ee:04:68 (try 3/3)
    [ 1756.801591] wlp3s0: association with 0c:54:a5:ee:04:68 timed out
    
    

    Journalctl:

    May 16 15:10:47 Aspire wpa_supplicant[764]: wlp3s0: Trying to associate with 0c:54:a5:ed:c7:98 (SSID='NSA Surveillance Van #4' freq=5765 MHz)
    May 16 15:10:47 Aspire kernel: wlp3s0: authenticated
    May 16 15:10:47 Aspire kernel: wlp3s0: associate with 0c:54:a5:ed:c7:98 (try 1/3)
    May 16 15:10:47 Aspire NetworkManager[703]: <info>  [1558033847.1332] device (wlp3s0): supplicant interface state: scanning -> authenticating
    May 16 15:10:47 Aspire NetworkManager[703]: <info>  [1558033847.1332] device (p2p-dev-wlp3s0): supplicant management interface state: scanning -> authenticating
    May 16 15:10:47 Aspire NetworkManager[703]: <info>  [1558033847.1430] device (wlp3s0): supplicant interface state: authenticating -> associating
    May 16 15:10:47 Aspire NetworkManager[703]: <info>  [1558033847.1431] device (p2p-dev-wlp3s0): supplicant management interface state: authenticating -> associating
    May 16 15:10:47 Aspire kernel: wlp3s0: associate with 0c:54:a5:ed:c7:98 (try 2/3)
    May 16 15:10:47 Aspire kernel: wlp3s0: associate with 0c:54:a5:ed:c7:98 (try 3/3)
    May 16 15:10:47 Aspire kernel: wlp3s0: association with 0c:54:a5:ed:c7:98 timed out
    May 16 15:10:47 Aspire wpa_supplicant[764]: wlp3s0: CTRL-EVENT-SSID-TEMP-DISABLED id=0 ssid="NSA Surveillance Van #4" auth_failures=1 duration=10 reason=CONN_FAILED
    May 16 15:10:47 Aspire NetworkManager[703]: <info>  [1558033847.4693] device (wlp3s0): supplicant interface state: associating -> disconnected
    May 16 15:10:47 Aspire NetworkManager[703]: <info>  [1558033847.4694] device (p2p-dev-wlp3s0): supplicant management interface state: associating -> disconnected
    May 16 15:10:57 Aspire NetworkManager[703]: <info>  [1558033857.4706] device (wlp3s0): supplicant interface state: disconnected -> scanning
    May 16 15:10:57 Aspire NetworkManager[703]: <info>  [1558033857.4707] device (p2p-dev-wlp3s0): supplicant management interface state: disconnected -> scanning
    May 16 15:10:57 Aspire wpa_supplicant[764]: wlp3s0: CTRL-EVENT-SSID-REENABLED id=0 ssid="NSA Surveillance Van #4"
    May 16 15:10:57 Aspire wpa_supplicant[764]: wlp3s0: SME: Trying to authenticate with 0c:54:a5:ee:04:68 (SSID='NSA Surveillance Van #4' freq=2437 MHz)
    May 16 15:10:57 Aspire kernel: wlp3s0: authenticate with 0c:54:a5:ee:04:68
    May 16 15:10:57 Aspire kernel: wlp3s0: send auth to 0c:54:a5:ee:04:68 (try 1/3)
    May 16 15:10:57 Aspire NetworkManager[703]: <info>  [1558033857.5617] device (wlp3s0): supplicant interface state: scanning -> authenticating
    May 16 15:10:57 Aspire NetworkManager[703]: <info>  [1558033857.5620] device (p2p-dev-wlp3s0): supplicant management interface state: scanning -> authenticating
    May 16 15:10:57 Aspire kernel: wlp3s0: authenticated
    May 16 15:10:57 Aspire wpa_supplicant[764]: wlp3s0: Trying to associate with 0c:54:a5:ee:04:68 (SSID='NSA Surveillance Van #4' freq=2437 MHz)
    May 16 15:10:57 Aspire kernel: wlp3s0: associate with 0c:54:a5:ee:04:68 (try 1/3)
    May 16 15:10:57 Aspire NetworkManager[703]: <info>  [1558033857.6189] device (wlp3s0): supplicant interface state: authenticating -> associating
    May 16 15:10:57 Aspire NetworkManager[703]: <info>  [1558033857.6190] device (p2p-dev-wlp3s0): supplicant management interface state: authenticating -> associating
    May 16 15:10:57 Aspire kernel: wlp3s0: associate with 0c:54:a5:ee:04:68 (try 2/3)
    May 16 15:10:57 Aspire kernel: wlp3s0: associate with 0c:54:a5:ee:04:68 (try 3/3)
    May 16 15:10:57 Aspire kernel: wlp3s0: association with 0c:54:a5:ee:04:68 timed out
    May 16 15:10:57 Aspire wpa_supplicant[764]: wlp3s0: CTRL-EVENT-SSID-TEMP-DISABLED id=0 ssid="NSA Surveillance Van #4" auth_failures=2 duration=20 reason=CONN_FAILED
    May 16 15:10:57 Aspire NetworkManager[703]: <info>  [1558033857.9216] device (wlp3s0): supplicant interface state: associating -> disconnected
    May 16 15:10:57 Aspire NetworkManager[703]: <info>  [1558033857.9217] device (p2p-dev-wlp3s0): supplicant management interface state: associating -> disconnected
    May 16 15:11:07 Aspire NetworkManager[703]: <info>  [1558033867.9232] device (wlp3s0): supplicant interface state: disconnected -> scanning
    May 16 15:11:07 Aspire NetworkManager[703]: <info>  [1558033867.9233] device (p2p-dev-wlp3s0): supplicant management interface state: disconnected -> scanning
    May 16 15:11:11 Aspire NetworkManager[703]: <warn>  [1558033871.4341] device (wlp3s0): Activation: (wifi) association took too long
    May 16 15:11:11 Aspire NetworkManager[703]: <info>  [1558033871.4342] device (wlp3s0): state change: config -> failed (reason 'no-secrets', sys-iface-state: 'managed')
    May 16 15:11:11 Aspire NetworkManager[703]: <info>  [1558033871.4358] manager: NetworkManager state is now DISCONNECTED
    May 16 15:11:11 Aspire NetworkManager[703]: <warn>  [1558033871.4373] device (wlp3s0): Activation: failed for connection 'NSA Surveillance Van #4'
    May 16 15:11:11 Aspire NetworkManager[703]: <info>  [1558033871.4381] device (wlp3s0): state change: failed -> disconnected (reason 'none', sys-iface-state: 'managed')
    May 16 15:11:11 Aspire wpa_supplicant[764]: wlp3s0: Reject scan trigger since one is already pending
    May 16 15:11:12 Aspire NetworkManager[703]: <info>  [1558033872.5103] device (wlp3s0): supplicant interface state: scanning -> disconnected
    May 16 15:11:12 Aspire NetworkManager[703]: <info>  [1558033872.5103] device (p2p-dev-wlp3s0): supplicant management interface state: scanning -> disconnected
    
    

    These lines just repeat over and over filling up my logs. Any help would be greatly appreciated. Thank you.

  • do you have LTS kernel installed also or only default mainline kernel?

    sudo pacman -S linux-lts linux-lts-headers
    sudo grub-mkconfig -o /boot/grub/grub.cfg

    and choose Antergos Linux LTS kernel from boot menu under advanced options for Antergos.

  • @joekamprad Yeah, I tried that already. It behaves the same. I backed up everything important and reinstalled a clean Antergos as I had exhausted everything on the wikis to bring up the internal card. It was working fine until I applied the current updates. It’s doing the same thing now on a Manjaro partition. Maybe kernel related? For now I’m using a usb wifi stick so I at least have a connection but not really a great long term solution for a laptop with limited usb ports already.

  • May boot journal can give a hint:

    lspci > log.txt && lsusb >> log.txt && journalctl -b -0 >> log.txt && cat log.txt | curl -F 'f:1=<-' ix.io
    
  • @joekamprad Here it is

    Maybe there is something in there that can help.

  • @jdatl74
    May 17 06:15:49 Aspire kernel: ath10k_pci 0000:03:00.0: firmware ver WLAN.TF.2.1-00021-QCARMSWP-1 api 6 features wowlan,ignore-otp crc32 42e41877

    May 17 06:15:49 Aspire systemd-udevd[381]: Process ‘/usr/bin/set-wireless-regdom’ failed with exit code 1.

  • @jdatl74
    How about a drastic trial:

    su
    cd /lib/firmware/ath10k/QCA9377
    ln -s hw1.0 hw1.1
    reboot
    

    That will create a symlink to the hw1.0 firmware. If it doesn’t work, simply remove the symlink:

    sudo rm /lib/firmware/ath10k/QCA9377/hw1.1
    

    and reboot. Then you are again at square one.

  • @manuel I gave that a try with no change in behavior 😕

    @joekamprad I’m not entirely sure what I’m looking at here. Does this mean it’s not setting a region code?

    edit: So doing some reading it does look like that error is related to region not being set.
    I went to /etc/conf.d/wireless-regdom and un-commented US and rebooted. Still no change sigh

    after even more reading: I came across this thread from the Arch forums It appears to be a firmware issue. I do have both those bin5 and bin6 files in the ath10k folder but am not exactly sure how to make it use the bin5 as the thread suggest. I didn’t want to start deleting and changing things randomly. That thread is from last year, though. Not sure what would have changed in the last week or so.

  • @ricklinux Yeah, I found that thread earlier today. I tried everything except downgrading the firmware since that thread is kinda old but thanks for the heads up. Disabling Ipv6 didn’t help or renaming the bin files. I’m at a loss. I guess I just have to pray a newer kernel update might fix it? Just seems weird since I’ve been using it for over a year without issue.

    The pcie_aspm=off boot parameter did get rid of the PCIe bus error that was spamming my logs but if I understand it correctly that just disables the power saving function of the card. Small victory I suppose.

  • @jdatl74 I am positive that this is may simple a firmware issue, but tinkering to much and do not reset to the original state will cause issues also…

    also pci errors on boot:

    May 17 06:15:48 Aspire kernel: pci 0000:01:00.0: can't claim BAR 6 [mem 0xfff80000-0xffffffff pref]: no compatible bridge window
    May 17 06:15:48 Aspire kernel: pci 0000:02:00.0: can't claim BAR 6 [mem 0xffff0000-0xffffffff pref]: no compatible bridge window
    May 17 06:15:48 Aspire kernel: pci 0000:01:00.0: BAR 6: no space for [mem size 0x00080000 pref]
    May 17 06:15:48 Aspire kernel: pci 0000:01:00.0: BAR 6: failed to assign [mem size 0x00080000 pref]
    ###
    May 17 06:16:42 Aspire kernel: pcieport 0000:00:1c.4: AER: Corrected error received: 0000:00:1c.4
    May 17 06:16:42 Aspire kernel: pcieport 0000:00:1c.4: PCIe Bus Error: severity=Corrected, type=Data Link Layer, (Transmitter ID)
    May 17 06:16:42 Aspire kernel: pcieport 0000:00:1c.4:   device [8086:9d14] error status/mask=00001000/00002000
    May 17 06:16:42 Aspire kernel: pcieport 0000:00:1c.4:    [12] Timeout  
    
    May 17 06:15:51 Aspire dbus-daemon[521]: [system] Activation via systemd failed for unit 'dbus-org.freedesktop.resolve1.service': Unit dbus-org.freedesktop.resolve1.service not found.
    May 17 06:15:51 Aspire NetworkManager[524]: <info>  [1558088151.2405] sup-iface[0x55ec52050860,wlp3s0]: supports 5 scan SSIDs
    May 17 06:15:51 Aspire NetworkManager[524]: <info>  [1558088151.2436] device (wlp3s0): supplicant interface state: starting -> ready
    May 17 06:15:51 Aspire NetworkManager[524]: <info>  [1558088151.2438] Wi-Fi P2P device controlled by interface wlp3s0 created
    May 17 06:15:51 Aspire NetworkManager[524]: <info>  [1558088151.2445] manager: (p2p-dev-wlp3s0): new 802.11 Wi-Fi P2P device (/org/freedesktop/NetworkManager/Devices/5)
    May 17 06:15:51 Aspire NetworkManager[524]: <info>  [1558088151.2452] device (p2p-dev-wlp3s0): state change: unmanaged -> unavailable (reason 'managed', sys-iface-state: 'external')
    May 17 06:15:51 Aspire NetworkManager[524]: <info>  [1558088151.2477] sup-iface[0x55ec52050940,wlp0s20f0u4]: supports 4 scan SSIDs
    May 17 06:15:51 Aspire NetworkManager[524]: <warn>  [1558088151.2485] sup-iface: failed to cancel p2p connect: P2P cancel failed
    May 17 06:15:51 Aspire NetworkManager[524]: <info>  [1558088151.2489] device (p2p-dev-wlp3s0): state change: unavailable -> disconnected (reason 'none', sys-iface-state: 'managed')
    May 17 06:15:51 Aspire NetworkManager[524]: <info>  [1558088151.2492] device (wlp3s0): state change: unavailable -> disconnected (reason 'supplicant-available', sys-iface-state: 'managed')
    May 17 06:15:51 Aspire NetworkManager[524]: <info>  [1558088151.2497] device (wlp0s20f0u4): supplicant interface state: starting -> ready
    May 17 06:15:51 Aspire NetworkManager[524]: <info>  [1558088151.2498] Wi-Fi P2P device controlled by interface wlp0s20f0u4 created
    May 17 06:15:51 Aspire NetworkManager[524]: <info>  [1558088151.2500] manager: (p2p-dev-wlp0s20f0u4): new 802.11 Wi-Fi P2P device (/org/freedesktop/NetworkManager/Devices/6)
    May 17 06:15:51 Aspire NetworkManager[524]: <info>  [1558088151.2502] device (p2p-dev-wlp0s20f0u4): state change: unmanaged -> unavailable (reason 'managed', sys-iface-state: 'external')
    May 17 06:15:51 Aspire NetworkManager[524]: <info>  [1558088151.2507] device (p2p-dev-wlp0s20f0u4): state change: unavailable -> disconnected (reason 'none', sys-iface-state: 'managed')
    May 17 06:15:51 Aspire NetworkManager[524]: <info>  [1558088151.2510] device (wlp0s20f0u4): state change: unavailable -> disconnected (reason 'supplicant-available', sys-iface-state: 'managed')
    May 17 06:15:51 Aspire NetworkManager[524]: <warn>  [1558088151.2535] sup-iface: failed to cancel p2p connect: P2P cancel failed
    ###
    May 17 06:18:03 Aspire wpa_supplicant[581]: wlp0s20f0u4: CTRL-EVENT-BEACON-LOSS
    May 17 06:18:04 Aspire wpa_supplicant[581]: wlp0s20f0u4: CTRL-EVENT-BEACON-LOSS
    

    downgrading linux-firmware will may help, but may show version installed, as there is an updated one from 2019.05.14 … (20190514.711d329)

    pacman -Qs linux-firmware
    

    to downgrade install downgrade tool from AUR:

    yay -S downgrade
    downgrade linux-firmware

    and try 20190313 or 20190514 versions

  • @joekamprad I put any change I made that didn’t work back to how it was previously as not to cause further issues. I cleaned up a few of those pci errors while trying to fix my wifi yesterday. So, as of now the wifi is my only issue. I do believe it’s a firmware issue also. Reading on the arch forums and manjaro I’m not the only one with this card that’s having problems.

    My current firmware version is:

    local/linux-firmware 20190424.4b6cf2b-1 (base)
    
  • @jdatl74
    Seems that downgrade provides one newer and many older versions. I’d try those what @joekamprad suggested. It is as easy to come back…

    The May version is from the Arch testing repo, so it is coming soon anyway.

  • This post is deleted!
  • @jdatl74
    Try downgrade from AUR:

    yay -Sa downgrade
    
  • @manuel I refreshed the keys and got it to work. 👍

  • Well I tried 20190313 and 20190514 and neither had any change. I honestly don’t know what more can be tried at this point. I guess I’ll just use usb wifi for now. Maybe somewhere down the road it will get fixed.

    Thank you @joekamprad @manuel @ricklinux for trying to help me out, I appreciate it.

  • @jdatl74 your wifi device is known to cause problems under Linux, but hopefully next kernel can solve this.

    Often on intergrated wifi devices firmware and drivers for windows are fixed in a very hacky way, so it is hard to get malworking hardware woeking under linux.

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